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Scope of Services Kiva upgrade to Accela Automation City of Pleasanton, CA Reports Development TruePoint will provide custom report development for documents /letters /reports that are identified by the City as required for the new system. This development will be done using SQL Reporting Services. These custom reports will be deployed in the Report Manager for use within Accela Automation. A total of 100 hours will be allocated for Report Development. City Responsibilities: Make available the appropriate key users and content experts to participate in the report specification development and validation activities. Provide information and data in the formats specified that will be needed for the report configurations. Provide SQL Report expert(s) to work with TruePoint on the reports. Prior to the development of a report the City will approve a report design specification document that will be created jointly by the City and TruePoint. The approved document will be used as a basis for determining completion and approval of the report. Add -On Product Accela GIS Accela/TruePoint will install and configure Accela GIS to link and leverage existing City GIS information, including assistance with establishing the map service to be used in conjunction with Accela GIS and configuration one dynamic theme as defined by the City. GIS Requirements: Accela GIS with work with either shape files or SDE. The ArcIMS map service format is *.AXL Accela does not support MXD files at this time Accela will support ArcIMS 9.2 or 9.1 To enable geocoding, one of the layers in the *.AXL file must be a geocodable street centedine file The GIS installation includes importing Parcel IDs into the Automation DB. Therefore, a text file dump with all parcel IDs from the Parcels layer is required. The deliverable will be the successful demonstration of the GIS module within the City- hosted system. An estimate of 40 hours will be allocated to Accela GIS services. City Responsibilities: Arrange for the availability of appropriate people for the system installation, setup, testing, and quality assurance throughout the setup process Provide people and physical resources based on the dates outlined in the project schedule. Provide information and data in the formats specified by Accela that will be needed for the GIS implementation. Add -On Product Accela Citizen Access TruePoint will deliver to City users the application software for the Accela Citizen Access add -on module. To support these activities Accela /TruePoint will provide the following services: Install Accela Citizen Access Configure the ability to view permit information for the Building, Planning and Public Works modules. Configure the ability to schedule inspections on permits 2009 TruePoint Solutions, LLC. Page 8