RES 02023 - Laserfiche WebLink

PLEASANTON PUBLIC LIBRARY STRATEGIC PLAN 2002-2005 Introduction The first two years of the Pleasanton Public Library have been successful and exciting. Since July 1999, when the City assumed operation of the library, a number of new programs and services were added and hours of service were expanded. Public support for the library is strong and library use is high. Per capita circulation of materials to Pleasanton residents is higher than that of most California public libraries of comparable size. The Commission and staff realized that a strategic plan was needed in order to ensure that the library continues to move forward and respond creatively and effectively to community needs. The Plan will also serve as a guide in decision-making regarding use of library resources. The Planning Process The Three-Year Plan was developed by a Steering Committee of twenty- three people, including community members representing business, seniors, youth, cultural arts, genealogy, education, the Friends of the Library, volunteers and the general public. The Committee also included representatives fi.om the Library Commission and staff. The Committee met regularly over four months and conducted a community and library scan. They reviewed documents such as the Pleasanton Youth Master Plan, the 2001 Pleasanton Public Opinion Survey conducted by JD Franz Research, the City's Growth Management Report, census data, and other infmmation about the City of Pleasanton. They also considered internal and external opportunities such as space restrictions and the state of the economy. The Steering Committee also reviewed library use statistics and comments from five customer focus groups and one staff focus group. The Library Teen Advisory Group served as a focus group for Young Adults. The City contracted with Snider and Associates to facilitate the Steering Committee and focus group meetings. Focus group members were asked to voice their