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ORD 1744
City of Pleasanton
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ORD 1744
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Last modified
6/30/2023 4:24:23 PM
Creation date
3/8/1999 5:25:58 PM
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CITY CLERK
CITY CLERK - TYPE
ORDINANCES
DOCUMENT NO
ORD 1744
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Ordinance
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Ordinance
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4. Number of passengers. <br /> <br /> 5. Amount of fare collected. <br /> <br /> 6. The major street routes the driver took to arrive at the passenger's <br /> destination. <br /> <br /> B. The owner of every such taxicab shall keep the manifests in his or her office files <br /> for a period of not less than ninety (90) days after date of service is rendered, and the same shall <br /> be open to examination by an authorized representative of the Chief of Police. The falsifying of <br /> any manifest by an owner or by a driver shall be grounds for revocation of the Driver's Permit <br /> and/or owner's Certificate. <br /> <br /> 6.40.240 Taxicabs from Other Municipalities: <br /> <br /> The driver of a taxicab authorized to operate in any municipality other than the City may <br />transport passengers from such municipality to a destination within or beyond the City limits; <br />provided, that the driver of such taxicab shall not seek or accept passengers within the City <br />except upon the return trip to such other municipality, and shall accept only passengers whose <br />destinations directed to a point beyond the limits of the City in the direction of the municipality <br />from which such taxicab came. <br /> <br />6.40.250 Complaint Procedure by Passengers: <br /> <br /> A. Complaints: The fare-paying passengers utilizing a taxicab authorized under this <br />Chapter shall have the right to file a complaint against the owner or driver of a taxicab. The <br />Chief of Police will accept and investigate complaints received from fare-paying passengers. <br /> <br /> B. Complaint Form: Every taxicab authorized to operate under this Chapter shall <br />have readily displayed in the passenger area a copy of the complaint procedure with a blank <br />form stating with whom to file the complaint. <br /> <br /> C. Investigation of Complaint: A thorough investigation of all complaints will be <br />made and the investigation will be labeled either "sustained", "unfounded" or "sustained on <br />grounds of other improprieties". Appropriate action will then be taken on complaints sustained <br />or sustained on grounds of other improprieties. If the owner of the taxicab company or the <br />driver of a taxicab receives two (2) sustained or sustained on grounds of other improprieties in a <br />six (6) month period, the owner's Certificate or Driver's Permit may be suspended for one week. <br />If additional sustained complaints are received, the Certificate or Driver's Permit may be <br />revoked by the Chief of Police. <br /> <br /> Page 17 <br /> <br /> <br />
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