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EDUCATION.~L MATERIALS/INFORMATION <br /> <br />What does your jurisdiction do to provide information to the pubhc regarding <br />clarification of the regulations and the development process (handouts, user-friendly <br />outlines, graphic. s, flow charts, electronic clearinghouse, etc.)? <br /> <br />Do you provide the applicant with a complete set of other permitting agencies <br />including city, county, state, federal and other local or regional district <br />requirements, contact people and phone numbers based on the type of project? <br />yes, please provide a copy. <br /> <br />3. How do you solicit input from businesses into the development of regulations? <br /> <br />TRACKING <br /> <br />1. How do you track permits? Please describe your system including how applicants <br /> can track the status of their applications. <br /> <br />CUSTOMER SERVICE <br /> <br />1. How do you evaluate your performance as a permitting agency such as service <br /> satisfaction questionnaires. etc.? <br /> <br />2. What have ben the greatest areas of concern expressed by permit applicants with <br /> respect to how you do business? <br /> <br />3. How do you work with people who cannot "make it through the system?" <br /> <br />CHANGES MADE <br /> <br />1. Please describe any changes you have made to improve the permit processing and <br /> the service you provide to customers in your jurisdiction. <br /> <br />CHANGES NEEDED <br /> <br />1. If you want to make improvements in your jurisdiction, please describe what they <br /> would be. <br /> <br /> <br />