CITY COUNCIL REGULAR MEETING SUPPLEMENTAL MATERIALS

SUPPLEMENTAL MATERIAL Responses to City Council Agenda Items — October 21, 2025 Regular Meeting Agenda Item #19: Approve Discounts to the Utility Discount Billing Program Based on the increasing water rates now passed, what are the impacts/implications to the long-term sustainability of a discount program of any notable discount amount? A. The Utility Discount Program is funded through the City's General Fund. With the recent increase in water rates, it is anticipated that more residents may seek to participate in the program, and program costs could increase. While actual participation is difficult to project, 2023 Census data indicates that approximately 3,720 households in Pleasanton currently qualify for the PG&E CARE Low - Income program based on household income. Given thatthe General Fund is currently in a structural deficit and the City continues to seek sustainable revenue sources, the long-term sustainability of any significant discount program remains uncertain.All General Fund—supported subsidy programs, including utility discounts, and other subsidies may be subject to reduction or elimination in future budget cycles, depending on City Council priorities and available funding. 2. For the current enrollees, what are the average water consumption levels? a. Senior = 3,200 users = $141 / year = Consumption? A. Usage fluctuates seasonally. Summer Usage: Based on the most recent billing cycle, around 1,500 eligible senior customers (out of the 3,200 senior customers) used 24 units or less. The average was 13.6 units for summer usage. Winter Usage: Based on last winter's billing cycle, around 2,840 of the eligible senior customers used 24 units or less. The average was 9.5 units for winter usage. b. Low-income= 225 users= $244 /year= Consumption? A. Summer Usage: Based on the most recent billing cycle, around 160 eligible low-income customers (out of the 225 low-income customers) used 24 units or less. The average was 12.7 units for summer usage.