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nationwide) to nearly $600,000. This unexpected escalation placed me in an <br />extremely difficult position: either take on significant debt or abandon the <br />project entirely, along with the $78,000 1 had already invested. I was close to <br />walking away until Jack personally stepped in to help reevaluate and guide his <br />team to see whether the project could still be made viable. For that, I am <br />deeply grateful. <br />Most of the staff I have interacted with are wonderful, experienced, and <br />genuinely eager to help. However, they are bound by a collection of unique <br />and unnecessary rules, rules whose purpose or benefit no one seems to fully <br />understand. Instead of facilitating progress, these rules often create needless <br />hurdles for residents and discourage investment. For years, no one seemed <br />willing to challenge or change them. But with the city's new leadership, I am <br />hopeful that this will finally shift. Someone within this team now clearly <br />understands that we cannot achieve different results by repeating the same <br />actions. <br />Still, my experience highlights systemic issues in the city's permitting process, <br />specifically, a lack of transparency, consistency, and predictability. These <br />challenges don't just affect one homeowner; they discourage potential <br />investors and residents from contributing to Pleasanton's growth. <br />I respectfully urge the City to continue refining its permitting system to make it <br />more clear, fair, and efficient. Setting consistent expectations from the outset, <br />improving interdepartmental coordination, and maintaining predictable fee <br />structures would go a long way toward rebuilding public trust and encouraging <br />responsible development. Pleasanton is a wonderful city with incredible <br />potential, let's not allow overly burdensome processes or excessive fees to <br />drive away those who want to build and invest here. <br />Thank you for your time, attention, and continued commitment to improving <br />our community. <br />Sincerely, <br />Kanwar "Sunny" Gulati <br />Pleasanton Resident <br />Upload File(s) Letter GULATI.docx <br />