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Housing Resources City of Pleasanton | G-11 <br />G.2.1 East Bay Community Energy Resources <br />In 2021, East Bay Community Energy (EBCE) began serving Pleasanton’s customers. EBCE is <br />a not-for-profit community choice aggregation (CCA) program serving most of Alameda County <br />and the City of Tracy in San Joaquin County. EBCE offers an alternative energy option to <br />customers by allowing the jurisdictions the ability to procure electricity from clean, renewable <br />energy sources on behalf of ratepayers at equal or lower rates than Pacific Gas and Electric <br />(PG&E). EBCE has several programs designed to serve low-income customers, including: <br />• Arrearage Management Plan (AMP): The AMP will forgive 1/12 of eligible debt (up to <br />$8,000) each time an on-time payment is submitted. <br />• CARE (California Alternate Rates for Energy): The CARE program offers up to a 35 <br />percent discount on electricity bills and a 20 percent discount on natural gas bills <br />consistent with Public Utilities Code Section 739.1. This program is eligible to qualified <br />low- or fixed-income households and housing facilities. <br />• FERA (Family Electric Rate Assistance): The FERA program offers an 18 percent <br />discount on electric bills to qualifying low to middle-income households. <br />• Medical Baseline Allowance: The Medical Baseline Allowance program allows <br />residential customers who are medically dependent on electricity to receive more gas and <br />electricity at the lowest residential rate. <br />In addition, EBCE has additional programs including Resilient Home which provides <br />incentives/rebates for customers that install solar and battery backups. Resilient Home aims to <br />increase locally generated renewable energy, reduce resident’s energy bills, and improve <br />resident’s resilience to grid outages. <br />Beginning in January 2022, the default electricity option for all CARE, FERA, and Medical <br />Baseline Pleasanton customers is the EBCE Bright Choice plan which offers 5-percent more <br />renewable energy than the State requires at 1-percent below PG&E rates. The remaining <br />residential, commercial, and municipal customers default plan is the EBCE Renewable 100 plan, <br />which offers 100-percent renewable energy sourced from California wind and solar facilities at 1 <br />cent per kilowatt hour above PG&E rates. This shift in default electricity is estimated to reduce <br />the City’s greenhouse gas emissions by 10-percent. <br />G.2.2 Pacific Gas and Electric Resources <br />Pacific Gas and Electric (PG&E) provides gas and electricity services for Pleasanton. PG&E <br />assists low-income, disabled, and senior citizen customers through several programs and <br />community outreach projects, including: <br />• CARE (California Alternate Rates for Energy): See CARE under East Bay Community <br />Energy Resources, above.