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City of Pleasanton <br /> 2018-2022 Strategic Plan—Human Services Needs Assessment <br /> Appendix A <br /> Gaps and Priorities Identified in Public Workshops <br /> The commission identified five areas they wanted to study further through public workshops.These <br /> workshops would include presentations by subject matter experts and organizations working in that area <br /> along with public comment.These workshops identified priorities for each area and potential service gaps. <br /> These gaps and priorities were discussed at the February 7, 2018 Human Services Commission meeting. <br /> Homelessness in the Tri-Valley: November 1, 2017 <br /> ❖ Prevention: Offering assistance to families close to eviction. <br /> ❖ Temporary Shelter:Assistance for 7-10 days of first becoming homeless. <br /> ❖ Case Management:job training; mental health services; life skills; coordinated entry. <br /> Senior Citizen Services in the Tri-Valley: November 15, 2017 <br /> ❖ Food Access:Awareness of programs;food availability;transportation. <br /> ❖ Community Awareness:Volunteer recruitment;fundraising;city support(general fund);solicit <br /> council for increase in HHSG funds. <br /> ❖ Case Management:Wellness checks;tax preparation; determine needs:financial vs. health and <br /> wellness. <br /> Behavioral Health: December 6, 2017 <br /> ❖ School Services: Normalizing mental health; mental health services outside of school day; individual, <br /> group and family therapy options in Pleasanton; priority funding for schools. <br /> ❖ Prevention:Screening and assessments; cultural needs; psychological testing; parenting classes; <br /> proactive education for middle school and high school classes. <br /> ❖ Care Coordination: Between agencies and service providers; crisis response;additional providers in <br /> Pleasanton. <br /> Transportation Services and Access: January 10, 2018 <br /> ❖ Prevention:Transit technical tips workshops; preparing older adults for post-driving options;aging in <br /> place;technology training for scheduling and planning rides. <br /> ❖ Medical Appointment Accessibility: Regional trips(to specialists outside the Tri-Valley); recruiting <br /> volunteers to take longer trips. <br /> ❖ Service Cost Reduction: Increase effectiveness in eligibility screening and enforcement;streamlined <br /> online application; mobility forward recommendations;scholarship/low income fares. <br /> ❖ Flexibility/After-Hours Service: Exploring Uber/Lyft options(not currently wheelchair accessible); <br /> same-day service; optimized fixed-route service; para-taxi program. <br /> Domestic Violence and Child Abuse in the Tri-Valley: January 24, 2018 <br /> ❖ Education/Outreach/Prevention: Provide additional resources to schools,students and families <br /> through educational programs and health classes; increased mandated reporting for school staff; <br /> increase awareness of resources and challenges (to increase funding);support groups for families in <br /> regards to stress. <br /> C,1 <br /> PLEASANTON. September 5, 2018 113 <br />