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EXHIBIT A SCOPE OF SERVICES MuniServices' Local Tax Compliance service (the "LTC service assists the City to locate tax revenue the City may not be receiving from its local tax registry by detecting, documenting, and assisting with the correction of errors and omissions made by tax payers who are subject to the local business tax and by collecting local tax deficiencies that have already been identified. The LTC service also aims to reduce future errors by informing the businesses that are identified as having errors or omissions about the proper methods for compliance. Informing business owners of the requirements of the ordinance helps to prevent future mistakes by businesses making future enforcement efforts by the City less burdensome for the City. PROCEDURES Initial Meeting. MuniServices meets with the City Staff to review the procedures and objectives of the LTC service, business entity relations and logistical matters, including establishing an appropriate liaison with City management and staff and logical checkpoints for measuring progress (the "Initial Meeting MuniServices and City will schedule the meeting within 1.0 days after MuniServices receives the fully- signed copy of this addendum from the City. Workplan. Based on the Initial Meeting, MuniServices develops a Workplan that incorporates the logistical matters agreed to in the Initial Meeting and describes in detail how the objectives of the LTC service will be met (the "Workplan Commencement of Services. After the Workplan is developed, MuniServices will begin providing the services described in paragraphs below. MuniServices' obligation to provide services is contingent on the City providing the necessary information and cooperation. Discovery Service. The discovery service portion of the LTC service is designed to identify entities subject to the City's local business tax that are not properly registered with City or otherwise not reporting business taxes to City. In performing the discovery service, MuniServices shall: a. Establish a comprehensive inventory of the entities subject to the City's local business tax and determine the database elements needed to facilitate a comparative analysis with the City's records of those entities that are properly registered; b. Compare MuniServices records with City records to identify potential non reporting and non registered entities subject to the City's business tax;