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24.2 <br /> <br />Grievances shall be processed in the following manner: <br /> <br />(1) <br /> <br />Any employee who believes that he/she has a <br />grievafice may discuss his/her complaint with <br />such management official in the department in <br />which he/she works as the Fire Chief may <br />designate. If the issue is not resolved within <br />the department, or if the employee elects to <br />submit his/her grievance, directly to the Union, <br />the procedures hereinafter specified may be invoked. <br /> <br />(2) <br /> <br />Any employee or any official of the Union may notify <br />the Personnel Officer in writing that a grievance <br />exists, stating the particulars of the grievance <br />and, if possible, the nature of the determination <br />desired. The Personnel Officer shall have fourteen <br />(14) days in which to investigate the issues, meet <br />with the complainant and attempt to reach a satis- <br />factory resolution of the problem. No grievance <br />may be processed under paragraphs (3) and (4) below <br />which has not first been filed and investigated in <br />accordance with this paragraph (2). <br /> <br />(3) <br /> <br />Any grievance which has not been resolved by the <br />procedures hereinabove set forth may be referred <br />to tile City Manager by the complainant or by the <br />Personnel Officer. Such referral shall be in <br />writing, detailing the specific issues involved <br />in the referral together with a statement of the <br />resolution desired. The City Manager shall <br />designate a personal representative who shall <br />not be the Personnel Officer to investigate the <br />merits of the complaint, to meet with the com- <br />plainant and, if the complainant is not the Union, <br />to meet also with the officials of the Union, and <br />to settle the grievance or to make recommendations <br />to the City Manager. <br /> <br />(4) <br /> <br />If the parties are unable to reach a mutually <br />satisfactory accord on any grievance which arises <br />and is presented during the term of this Memorandum <br />of Understanding, such grievances shall be submitted <br />to an Adjustment Board comprised of two (2) Union <br />representatives, no more than one (1) of whom shall <br />be either an employee of the City or an elected or <br />appointed official of the Union, and two (2) <br />representatives of the City, no more than one (1) <br />of whom shall be either an employee of the City or <br />a member of the staff of any organization employed <br />to represent the City in the meeting and conferring <br />process. <br /> <br />-26- <br /> <br /> <br />