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Sfandard Hourly hates and Billing Arrangements BiilUg Policies Our policy is to bill for our services and direct expenses based. on the. standard hourly rates of the staff member assigned,. multiplied by the time required. to perform the client-related tasks, plus the subcontractor services as described above. Tn implementing this policy we adhere to the following practices:: • The client would be billed on a time-and-expenses, not-to-exceed basis according to our schedule of hourly rates. No out-of-scope work will be undertaken without print written approval from the client. ihit-of-scope work is either (1} work on addiiional new tasks or (2) extra work (i.e., hours in ezeess of the estimated hours alwve that: are not due to ineffctiencies on :our part) on existing tasks, which is requested for reasons. beyond our control. Such reasons could include unusual effort in gathering data or unforeseen requests by elected officials. for additional analysis. The client would not be billed for hours in ovr estimate. that are not required. • We round to the nearest one-half hour (e,g., if two hours and 5U minutes are spent on a task, it is recorded as three hours, if two hours and 10 minutes are spent on a task, it is recorded as two hours). A minimum charge of one-half hour is charged far any client work. performed ht a day. • we attempt to schedule travel time before and after normal work hours and. we do not bill for this time. If travel occurs during normal work hours and we can use public conveyances, we attempt to use the time productively for the benefit of the client or for another client and this time is billed to the appropriate client. If we must travel during business hours and cannot use the time productively or use a public conveyance, we bill the time to the: client on whose behalf we are traveling: • Because public meetings (e.g., Board of Supervisors, City Council, and Board of I?irectors meetings) generally occur after business .hours and are not rnnducted in accordance with shict schedules, our standard policy is to bill a minimum two-hour charge. We do not mark up out-of-pocket expenses, however; we may charge administrative or professional time related to the provision of the goods and- services associated with these charges. costs for outside consultants and subcontractors are billed at actual cost plus a 15 percent administrative fee. • :Mileage fees are based on the round-trip distance from the point of origin • If a client's change to a previously scheduled meeting results in penalties being assessed by a third party (e:g., airline cancellation fee), then the client will bear the cost of these penalties. while no minimum fee for a consulting engagement has been established, it is unlikely (given the nature of our services) that we can gain an understanding of a client's particular requirement, identify alternatives, and recommend a solution in less than twenty-four hours. HF&H Conapltants, L4C Page 2 a/'3