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Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br />Minimum Service Level (MSL) <br />Please describe how your <br />program exceeds, meets or falls <br />below each minimum service <br />level <br />Program <br />Requesting <br />Minimum <br />Service Level <br />Gap funds to <br />close this <br />INTERIM SFRVICI/ FOR <br />INDIVIDUALS APPLYING FOR OR <br />AWAITING ADA CERTIPICA'fION <br />• Interim service provided within <br />three business days upon receipt of <br />application <br />• Interim service provided at the <br />request of a health care or ADA <br />provider. <br />Yes <br />YOUR PROGRAM EXCEEDS THIS <br />MSL IF: <br />It provides interim service in less than <br />three business days. <br />PROGRAM RESFRVA"PIONS <br />PFR T(lT~ <br />I-I Yes <br />• Program accepts reservations <br />between 8 am and 5 pm Monday - <br />Friday <br />YOUR PROGRAM EXCEEDS THIS <br />MSL IF: <br />It accepts reservations before 8 am <br />and/or after 5 pm or on weekends. <br />Additional Questions to determine minimum service levels gap grant funding: <br />1. Please explain how input from your local community has impacted your ability to <br />meet/not meet minimum service levels? <br />2. Does your program provide ADA equivalent service to those outside the ADA service <br />corridor in your jurisdiction? <br />3. If MSL gap funding were to not become available in future years, what other funding <br />sources would you use? <br />4. To what extent have you explored and documented other transportation options for <br />seniors and people with disabilities provided by non-profit organizations in your <br />community that might also close this service gap? <br />X:AParatransit~Annual Program F~pplication Cover FY0708 March 27, 2007.doe <br />Page 19 of 20 <br />