SR 06:103 - Laserfiche WebLink

Alameda Connty Transportation Improvement Anthority Special Transportation for Seniors and People with Disabilities 6.\, DESCRJI>TIOI\ OF SERYICE (,O~II'OI\ENTS ,\1\ 0 I'LANI\ED CII.\I\GES Please provide a narrative description for each service component listed in Question 6 and describe any planned changes. ReSDonse: Pleasanton Paratransit Service (PI'S) provides transportation for PleasantonlSunol residents 60 years or older, and to disabled residents of any age. Livermore Amadaor Valley Transit Authority (LA VTA) determines ADA eligibility for disabled residents, The purpose of the program is to reduce isolation, increase socialization and encourage independent living, thereby minimizing the needs for institutionalization and enhancing the quality of life for residents no longer able to drive or those who do not have a car available. The program provides door-to door, driver assisted transportation. PPS requires the driver to remain within sight of the vehicle at all times for the safety of all concerned, Registration for PI'S is required, and applications may be obtained from the Paratransit Office or are available on line, Staff is available to assist clients in completing the application. Staff requires two (2) days to process applications and begin service. Reservations can be made up to two (2) weeks in advance through the Paratransit Office. Rides are reserved on a first-call, first-served basis, and dispatchers encourage round-trip reservations. Due to the service demands, PPS is not able to provide same day reservations. The PI'S fleet includes one (I) van and six (6) mini-buses. These vehicles are owned, operated and maintained by the City of Pleasant on. Service is available Monday through Friday, 8:00 a.m. to 6:00 p.m., and Saturday, 9:00 a.m. to 4:00 p.m. There are six (6) drivers scheduled on weekdays and two (2) drivers on Saturdays. The service does not operate on Sunday. When PPS is not operating, LA VT A provides comparable services to ADA eligible clients. There are two (2) full-time and seven (7) part time Drivers, all City of Pleasant on employees. All drivers are hired, trained and supervised by the City of Pleasant on. There is currently one (I) full time Dispatcher and one (I) part time Dispatcher, both City employees. A part-time Office Aide assists with passenger reservations, A Recreation Supervisor and Community Services Manager provide management for this program. The fare structure is divided into two (2) areas of service: (1) In-Town service, and (2) Out- Of-Town service. (See Attachment A.) Pleasanton residents pay $2.00 for in-town service and $2.50 for out-of-town service. Residents living in Sunol and the unicorpated areas of Pleasanton pay $2.50 for in-town service and $3.00 for out-of-town service. Rider punch cards are sold for $20.00 and $25.00, and may be purchased in advance at the Pleasanton Senior Center. Drivers punch the client card according to destination. The City of Pleasant on also funds a resident scholarship program for all residents that meet the Federal Housing and C:\Docurnents and Settings\pamd\Local Settings\Temporary Internet Files\OLK3\2006.07 annual application.doc Page 3 of 19