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<br />Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br /> <br />Minimum Service Level (MSL) <br /> <br />Please describe how your program <br />exceeds, meets or falls below each <br />minimum service level <br /> <br />Program <br />Requesting <br />Minimum <br />Service Level <br />Gap funds to <br />close this <br />a ? <br /> <br />YOUR PROGRAM EXCEEDS THIS <br />MSL IF: <br />If a rider pays less than they would for <br />an EBP trip of equal distance or the <br />rider subsidy is less than 50% ofthe <br />cost of the trip for a taxi trip. <br /> <br />INTERIM SERVICE FOR <br />INDIVIDUALS APPLYING FOR OR <br />AWAITING ADA CERTIFICATION <br /> <br />. Interim service provided within <br />three business days upon receipt of <br />application <br />. Interim service provided at the <br />request of a health care or ADA <br />provider. <br /> <br />Yes <br /> <br />YOUR PROGRAM EXCEEDS THIS <br />MSL IF: <br />It provides interim service in less than <br />three business days. <br /> <br />PROGRAM RESERVATIONS <br />PERIOD <br /> <br />. Program accepts reservations <br />between 8 am and 5 pm Monday - <br />Friday <br /> <br />Yes <br /> <br />YOUR PROGRAM EXCEEDS THIS <br />MSL IF: <br />It accepts reservations before 8 am <br />and/or after 5 or on weekends. <br /> <br />Additional Questions to determine minimum service levels gaD grant funding: <br /> <br />I. Please explain how input from your local community has impacted your ability to <br />meet/not meet minimum service levels? <br />2. Does your program provide ADA equivalent service to those outside the ADA service <br />corridor in your jurisdiction? <br /> <br />C:\Documents and Settings\pamd\Local Settings\Temporary Internet Files\OLK3\2006-07 annual application.doc <br />Page 18 of 19 <br />