RES 97088 - Laserfiche WebLink

13. DEMEANOR AND CONDUCT A. While involved in the Police Department tow operations or related business, the operator and\or the operator's employees shall refrain from any acts of misconduct, to include, but not limited to, any of the following: 1. Rude or discourteous behavior. 2. Lack of service, selective service, or refusal to provide service which the operator is\should be capable of performing. 3. Any act of sexual harassment or sexual impropriety. 4. Unsafe driving practices. 5. Exhibiting any objective symptoms of alcohol and\or drug use. 6. Appearing at the scene of a police rotation tow with the odor of an alcoholic beverage emitting from his\her breath. (The operator\tow truck driver shall submit to a preliminaryalcohol screening test upon demand of the police.) 7. Any violation of this section is cause for disciplinary action. B. All police related tow service complaints receivedby the police against the operator or the operator's employees will be accepted and investigated in a fair and impartial manner. As a result of the investigation the police may initiate disciplinary action as deemed appropriate. In any event, the operator will be notified of the results of any investigation. C. Should the filing of criminal charges be warranted, the police will conduct the investigation to conclusion or assist the lead investigating agency and, if warranted, request prosecution. 14. COMPLIANCE WIT~ LAW A. The operator and the operator's employees shall, at all times, comply with federal, state, and local laws and ordinances, which include, but are not limited to, those laws which are applicable to the operator (refer to Attachment B for selected Vehicle Code and Civil Code Sections). 1. In the event of a minor traffic violation by the tow truck driver which is known by the police, the -15-