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4.13 Licenses. LIFETIME TENNIS shall obtain and maintain for the term of this <br />Agreement any and all health certificates, permits and licenses required by any federal, state or <br />local governmental agency in connection with the services to be provided by LIFETIME <br />TENNIS under this Agreement, including a City of Pleasanton business license. <br /> <br />4.14 Maintenance Services. CITY shall be responsible for the repair and maintenance of <br />the Facilities. LIFETIME TENNIS shall be responsible for washing the courts at least two (2) <br />times per month and general clean-up from LIFETIME TENNIS's activities and operations. <br />Except in the event of an emergency threatening imminent injury to persons or damage to <br />property, LIFETIME TENNIS shall make no improvements, additions, alterations or changes <br />to the Facilities. Upon termination of this Agreement, the Facilities shall be returned to CITY <br />in as good or better condition than at the start of the Agreement, reasonable wear and tear <br />excepted. LIFETIME TENNIS shall promptly empty the trash containers at the Facilities if <br />necessary when the containers are full during hours of operation. LIFETIME TENNIS shall <br />use its best efforts to reduce the amount of trash and waste generated from Facilities and to <br />acquire products for use at the Facilities that reuse or recycle packaging. LIFETIME TENNIS <br />shall dispose of all waste in compliance with all laws, rules and regulations of all appropriate <br />governmental authorities. <br /> <br />4.15 Supplies~ Furnishings and Equipment. LIFETIME TENNIS shall procure and <br />maintain all necessary and appropriate Supplies, Furnishings and Equipment of good quality <br />and in sufficient number to fulfill the requirements of this Agreement, including but not limited <br />to: <br /> <br /> a) Supplies such as tennis balls, league or tournament awards, teaching <br />aides, cones, marketing trinkets, office supplies and other similar items; and <br /> <br /> b) Beyond the Furnishings and Equipment currently provided by City, any <br />additional Furnishings and Equipment necessary and appropriate to operate the Facilities <br />including, but not limited to, rental tennis rackets, ball equipment (including ball retrievers), <br />benches, unifom~s, office equipment, computers, copy machines, facsimile machines, telephone <br />systems (not including pay telephones). LIFETIME TENNIS shall also be responsible for <br />repairing and replacing any CITY-provided Furnishings and Equipment used in performance of <br />this Agreement. The CITY's current copy machine is not available to LIFETIME TENNIS <br />other than for occasional, single copies needed immediately. LIFETIME TENNIS shall be <br />responsible for making arrangements for alt other copying needs. <br /> <br />4.16 Customer Service. LIFETIME TENNIS shall create and distribute customer <br />evaluation forms, which shall also be visible and readily available. Completed forms shall be <br />sent to the Director on a monthly basis. <br /> <br /> <br />