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City of Pleasanton - Sun Ridge Systems, Inc. Page 15 <br />x How Received <br />x Comments <br />x Call Category <br />x Internal Response Area <br />x OCA Case Number <br />x Call Reference <br />x Fire Grade <br />x Subject Data <br />x Vehicle Data <br />x Tract <br />x ESN <br />x Alternate Phone Number <br />x Call Taker <br />x Position <br /> <br />Officers: <br />x Name <br />x ID <br /> <br />Premises: (same as RMS) <br /> <br />Premise History: <br />Summary of Incidents by Incident Location <br /> <br />Streets: (same as RMS) <br /> <br /> <br />Third-party Property Room data conversion is not included. <br /> <br /> Attachments stored in separate databases are not included. <br /> <br /> <br />Data conversion is an iterative process and requires the City to review converted <br />data as soon as it is loaded and report any errors found to Sun Ridge. The City must <br />identify at least two people to be part of a data conversion review team. This data <br />conversion review team shall promptly review the converted data once it is loaded into <br />RIMS, identify any problems with the converted data, and report those problems to <br />Sun Ridge in an organized manner. <br />Sun Ridge will then correct the reported errors, re-run the conversion, reload it onto <br />your system and ask the data conversion review team to review the data again. The <br />cycle is repeated as often as is necessary to ensure that the data conversion is as <br />complete and correct as possible. To assist you with the review process, Sun Ridge <br />will have trainers available via phone and remote access to guide the City. Sun Ridge <br />staff are NOT responsible for reviewing or identifying errors in the converted data. <br />They are responsible for facilitating the process with your staff. If during the course <br />of data conversion Sun Ridge staff becomes aware of any error or defect in the data <br />conversion process or the data itself, Sun Ridge staff will notify the City data <br />conversion review team of such error or defect. and if possible, will correct the <br />identified error and reload it onto the City system. <br />     <br /><br />  Docusign Envelope ID: C74CE74A-D17D-4578-B9BC-CF7849EF0B33