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SUN RIDGE SYSTEMS, INC. - FIRST AMENDMENT (#2024444)
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SUN RIDGE SYSTEMS, INC. - FIRST AMENDMENT (#2024444)
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9/8/2025 4:33:07 PM
Creation date
9/8/2025 4:28:39 PM
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CONTRACTS
Description Type
Professional Services
Contract Type
Amendment
NAME
SUN RIDGE SYSTEMS, INC. - FIRST AMENDMENT
Contract Record Series
704-05
Munis Contract #
2024444
Contract Expiration
10/9/2029
NOTES
COMPUTER SOFTWARE SERVICES FOR DISPATCH, CAD AND RMS
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City of Pleasanton - Sun Ridge Systems, Inc. Page 12 <br />Section 11 - Go Live Support <br /> <br />Three (3) Sun Ridge staff will be on site on the day of and two (2) Sun Ridge staff will be onsite <br />the day after go live. Staff will be onsite to answer questions and to address any system <br />problems. <br />Section 12 – Data Conversion <br />Data conversion does not include establishing access between RIMS and the current Tyler CAD <br />and RMS systems. The City will provide access to the data, either via a full database backup <br />restored as a SQL database on the RIMS server or by establishing a “linked server” between the <br />RIMS server and the requisite Tyler databases. Once Sun Ridge receives access to the data, Sun <br />Ridge will evaluate it to determine which items may be converted into RIMS. Please note that not <br />all data may be available or suitable for conversion. As part of Sun Ridge’s standard data <br />conversion, we attempt to convert the following items. The following items are part of Sun Ridge’s <br />standard data conversion: <br />RMS Data <br /> <br />People: <br />x Person Name (including combining duplicates based on 6-way match) <br />x DOB <br />x Contact Information <br />x Description <br />x Identification Numbers <br />x Officer Safety Notifications <br />x Log Entries for Connections to Cases <br />x Log Entries for Citations <br />x Log Entries for Field Contacts <br />x Person Photos (if stored in the RMS and NOT a separate database or system). <br /> <br />Arrests: <br />x Arrestee <br />x Date/Time <br />x Charges <br />x Counts <br />x Offense Level <br />x Disposition <br />x Booked/Cited Out. <br />x Arresting Officer ID <br /> <br />Vehicles: <br />x License (including combing duplicates based on 2-way match) <br />x License <br />x State <br />x Make <br />x Model <br />x Year <br />x Color <br /> <br /><br /> Docusign Envelope ID: C74CE74A-D17D-4578-B9BC-CF7849EF0B33
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