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<br />Master Services and Purchasing Agreement <br /> <br />Version: 22 <br />Release Date: March 2025 Page 1 of 29 <br />This Master Services and Purchasing Agreement ("Agreement") is between Axon Enterprise, Inc. ("Axon"), and <br />the Customer listed below or, if no Customer is listed below, the customer on the Quote (as defined below) ("Customer"). <br />This Agreement is effective as of the later of the (a) last signature date on this Agreement or (b) date of acceptance of the <br />Quote ("Effective Date"). Axon and Customer are each a "Party" and collectively "Parties". This Agreement governs <br />Customer’s purchase and use of the Axon Devices and Services detailed in the Quote. It is the intent of the Parties that <br />this Agreement will govern all subsequent purchases by Customer for the same Axon Devices and Services in the Quote, <br />and all such subsequent quotes accepted by Customer shall be also incorporated into this Agreement by reference as a <br />Quote. The Parties agree as follows: <br />1. Definitions. <br />1.1. "Axon Cloud Services" means Axon’s web services, including, but not limited to, Axon Evidence, Axon <br />Records, Axon Dispatch, FUSUS services, and interactions between Axon Evidence and Axon Devices or Axon <br />client software. Axon Cloud Service excludes third-party applications, hardware warranties, and <br />my.evidence.com. <br />1.2. "Axon Device" means all hardware provided by Axon under this Agreement. Axon-manufactured Devices are <br />a subset of Axon Devices. <br /> <br />1.3. "Quote" means an offer to sell and is only valid for devices and services on the offer at the specified prices. <br />Any inconsistent or supplemental terms within Customer’s purchase order in response to a Quote will be void. <br />Orders are subject to prior credit approval. Changes in the deployment estimated ship date may change <br />charges in the Quote. Shipping dates are estimates only. Axon is not responsible for typographical errors in <br />any Quote by Axon, and Axon reserves the right to cancel any orders resulting from such errors. <br />1.4. "Services" means all services provided by Axon under this Agreement, including software, Axon Cloud <br />Services, and professional services. <br />2. Term. This Agreement begins on the Effective Date and continues until all subscriptions hereunder have expired or <br />have been terminated ("Term"). <br />2.1. All subscriptions including Axon Evidence, Axon Fleet, Officer Safety Plans, Technology Assurance Plans, and <br />TASER 7 or TASER 10 plans begin on the date stated in the Quote. Each subscription term ends upon <br />completion of the subscription stated in the Quote ("Subscription Term"). <br />2.2. Upon completion of the Subscription Term, the Subscription Term will automatically renew for an additional <br />5-year term ("Renewal Term"). For purchase of TASER 7 or TASER 10 as a standalone, Axon may increase <br />pricing to its then-current list pricing for any Renewal Term. For all other purchases, Axon may increase pricing <br />on all line items in the Quote by up to 3% at the beginning of each year of the Renewal Term. New devices and <br />services may require additional terms. Axon will not authorize services until Axon receives a signed Quote or <br />accepts a purchase order, whichever is first. <br />3. Payment. Axon invoices for Axon Devices upon shipment, or on the date specified within the invoicing plan in the <br />Quote. Payment is due net 30 days from the invoice date. Axon invoices for Axon Cloud Services on an upfront annual <br />basis prior to the beginning of the Subscription Term and upon the anniversary of the Subscription Term. Payment <br />obligations are non-cancelable. Unless otherwise prohibited by law, Customer will pay interest on all past-due sums <br />at the lower of one-and-a-half percent (1.5%) per month or the highest rate allowed by law. Customer will pay invoices <br />without setoff, deduction, or withholding. If Axon sends a past due account to collections, Customer is responsible for <br />collection and attorneys’ fees. <br />4. Taxes. Customer is responsible for sales and other taxes associated with the order unless Customer provides Axon <br />a valid tax exemption certificate. <br />5. Shipping. Axon may make partial shipments and ship Axon Devices from multiple locations. All shipments are EXW <br />(Incoterms 2020) via common carrier. Title and risk of loss pass to Customer upon Axon’s delivery to the common <br />carrier. Customer is responsible for any shipping charges in the Quote. <br />6. Returns. All sales are final. Axon does not allow refunds or exchanges, except warranty returns or as provided by <br />state or federal law. <br />7. Warranty. <br />7.1. Limited Warranty. Axon warrants that Axon-manufactured Devices, except for TASER devices covered under <br />the TASER Appendix, are free from defects in workmanship and materials for one (1) year from the date of <br />Customer’s receipt, except Signal Sidearm which Axon warrants for thirty (30) months from Customer’s receipt <br />and Axon-manufactured accessories, which Axon warrants for ninety (90) days from Customer’s receipt, <br />respectively, from the date of Customer’s receipt. Extended warranties run from the expiration of the one- (1-) <br />year hardware warranty through the extended warranty term purchased. <br />Docusign Envelope ID: 5172E467-F2D7-4419-8340-D908E46FECB3Docusign Envelope ID: B1798F31-93DB-4AB1-AC82-92BCF01B645C