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[DRAFT] <br /> <br />11 | P a g e <br /> <br />Public Computer Data and Retention <br />The City of Pleasanton does not track computer or network use, such as reading or <br />sending emails, website visits, or working on files. <br />The City collects certain information about devices connected to its wired and wireless <br />networks, including: <br />• MAC Addresses: The unique identifier assigned to a device’s network interface <br />• Device Types: Information about the type of device being used (e.g., <br />smartphone, tablet, laptop) <br />• Connection Timestamps: The time and date a device connects to and <br />disconnects from our network <br />• Bandwidth Usage: The amount of data transferred to and from a device while <br />connected to the City network. <br /> <br />This data is collected to manage network performance, troubleshoot connectivity issues, <br />ensure fair usage of the network resources, enhance overall service quality, and <br />maintain cybersecurity. Additionally, the data may be used for investigative purposes i f <br />there are incidents or concerns regarding network security or misuse. <br />Usage logs are retained for one year to facilitate the analysis and resolution of technical <br />issues, optimize network management, enhance cybersecurity, and support <br />investigative efforts if necessary. After this period, they are securely deleted to protect <br />user privacy. <br />______________________________________________________________________ <br />Library Take-Home Laptops and Mobile Hotspots <br />Pleasanton Public Library offers take-home laptops and mobile hotspots for adult library <br />members ages 18 and older. Devices can be checked out for three weeks. Laptop <br />borrowers must complete the Take-Home Laptop Loan Agreement each time they check <br />out a device and confirm it is in working order before leaving the Library. <br />Mobile Hotspots <br />• The Library provides hotspots to check out <br />• Hotspots do not track or log user data usage. However, the service provider may <br />collect data in accordance with their privacy policy. <br />Laptop User Responsibilities <br />The City of Pleasanton makes every effort to ensure that Take-Home Laptops have <br />basic security measures at checkout, including secure browser settings and up-to-date <br />software patches. Laptop users sign an agreement to borrow a device that provides <br />information on online security and data protection measures. <br />Page 23 of 34