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[DRAFT] <br /> <br />9 | P a g e <br /> <br />under which the program was awarded, as required by the State of California. Grant <br />program records without personally identifying information, such as program statistics <br />and financial reports, are retained longer for planning purposes. <br />______________________________________________________________________ <br />Third-Party Library Services <br />Data Practices and Third-Party Services <br />Pleasanton Public Library partners with third-party vendors to provide services such as <br />e-books, streaming media, databases, and the Library's online catalog. These vendors <br />may collect and use data about library members’ interactions with their services, <br />including: <br />• Information provided by library members (e.g., when creating an account) <br />• Shared data such as name and email address <br />• Browser, operating system, and device details <br />• Web page addresses visited, along with timestamps <br />• Library members’ IP address and location <br />• Social media account information and content and inferred data. <br />Each third-party service has its own privacy policy and data practices, which determine <br />how it collects, uses, and shares information. California law requires third parties acting <br />on behalf of the Library to protect the privacy and confidentiality of data. <br />The City of Pleasanton regularly reviews vendor agreements on their renewal cycle to <br />ensure privacy compliance. City IT staff review all software agreements to verify <br />compliance with security and privacy requirements. The City will not enter into <br />agreements with vendors that do not meet these standards. <br />Vendor Privacy Policies and information about their data practices are updated regularly <br />on the Library’s Vendor Privacy Policy webpage. <br />______________________________________________________________________ <br />Library Website Privacy <br />Data Collection and Tracking Tools <br />The City of Pleasanton maintains the library web pages and uses analytics tools to <br />collect data such as: <br />• Browser, operating system, and other information about the device used to visit <br />the website <br />• Addresses of the web pages visited <br />• The time and date the website was visited <br />Page 21 of 34