CITY COUNCIL AGENDA PACKET REGULAR

Ordinance No. 2289 such water usage that the premises was occupied by person(s) or legal entity who had requested that service at the premises be terminated as provided in Section 14.04.120. B. All water charges shall become due and payable at the operations services department on the date of payment specified thereon and shall become delinquent on the day following the current billing due date, except that closing bills, where service is discontinued, will be due and payable on date of presentation, and collection will be made at time of presentation. All bills for water charges will be rendered by the city monthly or bimonthly and will be issued by the operation services department. Meters will be read at regular intervals for the preparation of regular metered service bills and as required for the preparation of opening bills, closing bills and special bills. Each meter will be read separately. It may not always be possible to read meters regularly on the same day of each period. Should a monthly billing period contain less than 27 days or more than 33 days, a pro rata correction in the bill will be made. Proportionate adjustments will be made when other billing periods are used. C. Opening bills, closing bills, monthly bills rendered for a period of less than 27 days or more than 33 days, and other bills requiring proration, will be computed in accordance with the applicable schedule, but the amount of the fixed charge or minimum charge specified therein will be prorated on the basis of the ratio of the number of days in the period to the number of days in the average billing period, based on an average month of 30.4 days. Should the total period of service be less than one month, no proration will be made, and no bill shall be less than the specified monthly fixed charge or minimum charge. D. On each bill for water service rendered by the city to its consumers will be printed substantially the following language: This bill is due upon receipt and is delinquent if not paid on the day after the current billing due date. If delinquent, service may be discontinued and penalties assessed. A cash deposit and reconnection charge may be required to reestablish service. See Municipal Code §14.04.090. E. The city manager, in consultation with the director of operation services, is authorized to administratively adopt, and amend as needed, a policy setting penalty amounts to be levied on past due and/or unpaid utility bills, as well as a process to waive such penalty amounts. (Prior code § 2-16.09; Ord. 2192 § 2, 2019; Ord. 2244 § 2, 2023) § 14.04.100. Temporary service. A. The city will, if no undue hardship to its existing consumers will result therefrom, furnish temporary service under the following conditions: 1. The applicant will be required to pay to the city, in advance, the estimated net cost of installing and removing the facilities necessary to furnish the service; and 2. Where duration of service is to be less than one month, the applicant may also be required to deposit cash equal to the estimated bill, subject to adjustment and refund or repayment in accordance with actual bill rendered upon discontinuance of service; or 3. Where the duration of service is to exceed one month, the applicant may also be required to establish his or her credit in the manner prescribed for permanent service in Section 14.04.070. B. In the event a temporary service becomes permanent, the city will refund to the temporary Page 49 of 638