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<br />BAAHA Scope of Services Contract Year 2024/25 | Page11 <br /> <br />Program Operations and Administration <br /> <br />Income Eligibility Analysis <br /> <br />BAAHA has a standardized income eligibility worksheet it employs. BAAHA will provide an <br />accounting of all sources of revenue applicable for income eligibility as well as a documented <br />projection of the annual income for the borrower. All borrowers that are over income will be <br />notified of their ineligibility by BAAHA. Borrowers who lack income and purchase capacity to <br />purchase a property will also be notified of their lack of purchase power. <br /> <br />Loan Document Preparation and Escrow Process <br /> <br />BAAHA maintains the following steps when processing loan documents and escrow related matters. <br /> <br />• Loan document preparation – upon obtaining a program reservation and entering into a <br />purchase contract, BAAHA will prepare loan documents for delivery to the City. <br />• Loan document review and adjustments – the City reviews the document and either accepts <br />them with no adjustments or requests changes. Adjustments, if required, are made by <br />BAAHA and final copies of documents are delivered to escrow with escrow instructions. <br />• Delivery and processing of documents in escrow – BAAHA follows up with the escrow <br />company to make certain that all instructions are clear and followed up on. <br />• Distribution of documents and records management – BAAHA makes certain that all documents <br />are distributed to all parties, including the City, Borrower, and all other contracted entities. <br /> <br />Loan Payoff Services <br /> <br />BAAHA will assist the City in processing Loan Payoffs that may be incurred through the sale, <br />refinance (or other reasons) of City’s PDALP and PHAP Program properties. BAAHA will <br />deliver the City’s payoff demands to the Program homeowners, prepare reconveyance documents <br />for recordation upon payoff, issue escrow instructions and provide copies of all documents to the <br />City. <br /> <br />File Maintenance <br /> <br />BAAHA maintain copies of all documents, correspondences, and schedules pertaining to the <br />processing, underwriting, and delivery of the Pleasanton PDALP and PHAP. These files, unless <br />otherwise instructed by the City will be retained for a three year period. <br /> <br />First Lender Support and Processing <br /> <br />BAAHA will assist all lenders participating in the Program with the underwriting and funding of first <br />loans that are associated with the funding of the PHAP and PDALP Programs. BAAHA will provide <br />the following loan related services for loans originated or directed to program-affiliated lenders. <br /> <br />• Review the entire loan package to make certain that the borrower meets all loan program guidelines. <br />• Interact with the first lender and client to clarify issues and finalize the review and submission <br />of the application and other requisite loan information. <br />   <br />     Docusign Envelope ID: 473ECB6B-08F5-49E6-8BF9-53FFB6D72DE6