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Page 4 of 6 <br />All-age programs 29 Program Dates <br />2,484 Participants <br />62 Program Dates <br />7,774 Participants <br />TOTAL 247 Program Dates <br />8,824 Participants <br />248 Program Dates <br />14,003 Participants <br /> <br /> <br />Direct community engagement in conversations with library patrons at service desks also <br />provides guidance for program planning. For example, in FY 2023/24, staff at the Information <br />and Children’s desks answered 70,800 questions. Each of these interactions at service desks <br />provide an opportunity for patrons to discuss library programs and services directly with <br />programming staff. <br /> <br />In planning library programs, staff uses collaborative staff calendaring to ensure that there is a <br />balance of children, teen, and adult programs. The majority of FY 2024/25 programs will be <br />held in person in the library’s meeting room, including storytimes, Literacy and ESL services, <br />Paws to Read, cultural programming, STEAM, and the Summer Reading Program. Larger <br />programs will be held at the Firehouse Arts Center or Senior Center and staff is exploring <br />advanced registration options. Certain programs like book clubs are being planned as “hybrid <br />programs”, allowing both in-person and virtual attendees to participate together. <br /> <br />Budget and Funding <br />• Library programs in FY 2024/25 are funded in the City General Fund for staffing, <br />facilities, and supply costs. <br />• The costs for FY 2024/25 program performers, prizes and program supplies are <br />sponsored in part by the Friends of the Pleasanton Library. <br />• Specific programs in FY 2024/25 such as the Adult Literacy and ESL programs and the <br />Memory Café series, are funded in part through the California State Library and Pacific <br />Library Partnership grants. <br /> <br />An overview of the costs for each program which includes staffing, facilities and supplies costs <br />is provided in the Chart of Library Programs for FY 2024/25 (Attachment 2). <br /> <br />Marketing <br />Program surveys indicated an interest in increasing marketing for Library programs, including <br />recommendations for articles in local newspapers, as well as enhancing the library’s website. <br />The library’s webpages were included in the first phase of the new City website launch in <br />November 2023. Library commissioners also provided marketing input at the June 1, 2023, <br />meeting and several suggestions have been implemented. <br /> <br />Marketing needs vary for each program and its audience. All programs are listed on the library <br />catalog with a description. Additionally, most programs have a flyer and poster created for in- <br />person publicity in the library. Depending on the audience, the library will also post on social <br />media and forward program information to the Pleasanton Unified School District (PUSD), <br />community partners, and media outlets such as the Pleasanton Weekly and the Independent. <br /> <br />The library has created a marketing checklist for staff to support marketing efforts for programs <br />Page 9 of 80