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INFOSEND, INC. (2)
City of Pleasanton
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INFOSEND, INC. (2)
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Last modified
7/12/2024 1:22:48 PM
Creation date
7/11/2024 9:51:30 AM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
INFOSEND, INC.
Contract Record Series
704-05
Munis Contract #
2024361
Contract Expiration
6/30/2025
NOTES
UTILITY BILLING
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InfoSend MSA <br />Version 3.4 2 | Page <br />4 Privacy and Security <br /> <br />4.1 Regulatory Compliance <br />InfoSend will maintain compliance with required Payment <br />Card Industry (PCI) Data Security Standards and <br />Cardholder Information Security Standards, applicable <br />rules and regulations of the Health Insurance Portability <br />and Accountability Act (HIPAA), and applicable sections of <br />the Gramm-Leach-Bliley Act of 1999. <br /> <br />5 Term & Termination <br /> <br />5.1 Term <br />The term of this Agreement shall commence on the <br />effective date of this Agreement and continue for a period <br />of one (1) year from the Effective Date. <br /> <br />5.2 Termination for Cause <br />This Agreement may be terminated for cause as follows: <br /> <br />(i) Material Breach <br />A material breach of this Agreement by either party <br />shall be cured within thirty (30) days after a party <br />notifies the other of such breach. For those breaches <br />which cannot reasonably be cured within thirty (30) <br />days, the breaching party shall promptly commence <br />curing such breach and thereafter proceed with <br />reasonable due diligence to substantially cure such <br />breach (the “Cure Period”). In the event that such <br />material breach has not been cured within the Cure <br />Period, the non-breaching party may terminate this <br />Agreement in its entirety, or as it pertains to a <br />particular Product, Deliverable, Service or <br />Professional Service, by providing the other party <br />with thirty (30) days’ written notice as of a date <br />specified in such notice. <br /> <br /> (ii) Failure to Pay <br />After sixty (60) days of nonpayment on undisputed <br />invoices, InfoSend may, at InfoSend’s option, <br />terminate this Agreement in its entirety or as it <br />pertains to a particular Product, Deliverable, Service <br />or Professional Service, by giving written notice to <br />Client, as of a date specified in such termination <br />notice, pursuant to Section 6.3. <br /> <br />(iii) Insolvency or Bankruptcy <br />In the event that either party becomes or is declared <br />insolvent or bankrupt, is the subject of any <br />proceedings related to its liquidation, insolvency or <br />for the appointment of a receiver or similar officer for <br />it, makes an assignment for the benefit of all or <br />substantially all of its creditors, or enters into an <br />agreement for the composition, extension or <br />readjustment of all or substantially all of its <br />obligations, then the other party hereto may, by <br />giving written notice thereof to such party, terminate <br />this Agreement as of the date specified in such notice <br />of termination. <br /> <br />5.3 Upon Termination <br />Upon termination of this Agreement, the parties agree to <br />cooperate with one another to ensure that all accounts <br />receivable are accounted for. Upon termination, InfoSend <br />shall cease all Services provided hereunder, unless <br />otherwise directed by the Client in writing and assuming <br />all client fees remain current. Upon termination, Client <br />will promptly pay to InfoSend any and all charges due, <br />without offset, including but not limited to payables that <br />are due pursuant to this Agreement, accrued finance <br />charges, and the Discontinuance Fee set forth below, <br />where applicable. <br /> <br />5.4 Discontinuance Fee <br />The parties have mutually agreed upon the Fees for the <br />Services to be provided hereunder based upon volumes <br />Client has represented in Exhibit B, Section 2 and the Term <br />of this Agreement. Because of the impracticable or <br />extreme difficulty in ascertaining the actual damages to <br />InfoSend that would result from a termination of the <br />Agreement prior to the expiration of the then-current <br />term, Client agrees to pay a discontinuance fee to <br />InfoSend in the event that (i) Client terminates the <br />Agreement without cause prior to the expiration of the <br />then-current term; or (ii) the Agreement is terminated due <br />to a breach by Client prior to the expiration of the then- <br />current term. <br /> <br />The discontinuance fee will be equal to two (2) months of <br />the Client’s average monthly billing for the previous six (6) <br />months of Service (excluding any postage charges and <br />professional services fees that were invoiced in that time <br />period). Client agrees to pay the discontinuance fee prior <br />to the effective date of such termination and in addition <br />to all other payables then due and owing to InfoSend. The <br />parties agree that the amount of the discontinuance fee is <br />a reasonable forecast of the just compensation for the <br />harm to InfoSend caused by an early termination of this <br />Agreement, and not a penalty. <br /> <br />5.5 Force Majeure <br />Neither party shall be liable, or deemed to be in default, <br />to the other for any failure or delay in performing an <br />obligation under this Agreement to the extent that its <br />DocuSign Envelope ID: 43E02F51-7A2C-4361-B8BB-6A57EFD149CD
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