INFOSEND, INC. - Laserfiche WebLink

DocuSign Envelope ID:4C8AAAA7-A908~4E09—B843-17295C8229E4 City of Pleasanton Sole Source Justification Sole source purchases are goods and services available from only one supplier/vendor or meets the listed criteria Purchases for items that cannot be procured through the competitive bidding process must be documented as to why the item(s)is considered sole source. [Requester Name :Tamara Baptista Irftte:Interim Director of Operations and W{Dept:OSD Requested Sole Source Company:Infosend Contact Name:Robert Crawford [Emait roben.c@infosend.com Phone:714-993-2690 Address:4240 E,La Paima Ave,Anaheim,CA 92807 Description of Product or Service: Utility billing priming and mailing services and print image archive of billing statements via the customer service web portal (SEW). Project Schedule (when do you new the pmduct or sezvice by?):July1,2023 to June 30,2024 [Estimated Cost:5 99,000.00 $99,999 Amend Comglgte pie foglgwing chegklig:This is a sole source vendor because: Sole provider of a licensed or patented good or service. So?e provider of items that are repair parts of or updates to existing equipment,systems. So?e provider of factory-authorized warranty service. Sole provider of unique equipment,products and/or services not offered by others.Please provide brief explanation. Due to the htegration with the City‘s bank and Utility Bi?ing software,staff recommends a sole source professional services agreement with lnfosend,Inc.This speci?c print image archiving service a?ows customers to view PDF copies of their bills on-line in SEW.City of Hayward and Redwood City all aparoved sole sourcing lnfosend due to the integration of their UB software 8.hfosend. Only company available to provide service and/or suppties to meet project schedule.In a brief explanation,provide supporting evidence of why other contractors are considered to be unable to meet the project schedule‘ U"T'here is a substantia§technical risk in contracting with any other contractor,(e,g,,only one contractor has been successful to date in implementing a difficuli manufacturing process).In a brief explanation,provide supporting evidence that explains why other contractors are considered to be unable to overcome the substantial technical risk. There is no reasonable expectation that 3 meaningful cost or other improvement could be realized over the incumbent contractor's performance (eg.,the changes of another ?rm winning a competition are clearly remote,Please provide a brief explanation. What steps were taken to veri that these features are not available elsewhere? “Othef?ré?dsf?i??£if§éfUF€i‘§I66n6§éhié§‘were examined List specific company names,phone number am?contact names,and explain why these were not suitable). Other vendors were contacted (List specific company names,phone numbers and contact names,and explain why these were not suitable). What speci?c feature makes this item and/or company unique and why is this needed for your project? The integration between the UB software,the customer service portal and the City's payment processing center. DS . ‘/\<Q§9questars Signature:4 \__,/?L "“"""'”" Date;If I :17}13 Jr u6C'U$‘?7|Eu Dy.IdTBt...404,23 5/13/2024 Department Head Signature: amara an ‘Sta SW‘/’UUW Date: Docusigmd by: \——D26‘l9AU§3EgA4B1 Director of Finance Appro I:Date:5/18/2024\, F01517DE25C1462...