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the store, including the alcohol coolers. CCTV maintenance issues are handled with high priority and rectified <br />in an expeditious fashion. <br />Robbery and crime deterrence is a meticulous process where each new hire is provided specific crime <br />deterrence training and also receives an annual refresher. A daily checklist (Steps to Sundown) is provided to <br />employees as a tool to guide them in crime deterrence as they prepare for the night shifts. <br />Any coolers containing alcoholic beverages will automatically lock at 12 am and unlock at 6 am daily. <br />ABC Compliance Training: <br />Chevron employees are provided rigorous training in alcohol beverage sale rules, laws, and regulations. <br />Chevron employees adhere to the stringent guidelines associated with the control and sale of alcoholic <br />beverages. <br />All new hires and existing employees are required to attend New Employee Orientation/Annual Recertification. <br />This includes Station Managers, Assistant Station Managers and Customer Service Representative (Cashier). <br />This is our policy at Chevron Stations Inc. On the second day of the New Employee Orientation/Annual <br />Recertification the employees are trained on Age Restricted Products. They are trained on the following: <br /> <br /> What are the fines and penalties? <br /> List acceptable forms of ID that CSI accepts as valid <br /> Locate and review the ID Checking Guide <br /> What to look for on an ID and how to spot an alternated ID? <br /> entering their birthday in EPOS? <br /> What are the legal sale hours of alcohol? ___6:00___ A M to __2:00____ A M <br /> CSI employees will ID all persons who appear under the age when they attempt to purchase age <br />restricted products <br /> <br /> What types of payment we accept for purchasing Lotto/Lottery? <br /> How to handle a beer run? <br /> What to do if customer appears intoxicated? <br /> What to do if customer attempt or consume alcohol on the property? <br />If an employee fails to attend annual recertification, the employee will be removed from the schedule. The <br />employee will not be scheduled to work until he or she complete the training. <br />Upon completion: Manager: Review ABC-299 Clerk's Affidavit and Sign; employee must complete part 2 and <br />manager must sign part 3. <br />It is very important that Chevron Company Operated Store employees comply with all laws prohibiting the sale <br />of alcohol and tobacco products to underage customers. The failure to comply with such laws could constitute <br />grounds for termination. <br />Maritz <br />does compliance checks quarterly for both alcohol and tobacco and do the checks without notice. Checks occur <br />any time during the day or night. <br />Swift consequences are given to any employee including the station manager who fails a compliance check. In <br />reference to Law Enforcement Mystery Shop: Failed Shop 1: Any employee (inclusive of management) who