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<br /> <br /> <br />23 <br />THE WATER SYSTEM <br /> <br />General <br /> <br />The City’s water facilities produce, treat, store, and deliver drinking (i.e., potable) water <br />to its customers, which include all City residents and commercial customers, as well as portions <br />of unincorporated Alameda County (i.e., Remen Tract, Happy Valley, and the area west of <br />Foothill/Sunol). <br /> <br />Besides drinking water, the City delivers recycled water to a portion of customers within <br />its service area, mainly for landscape irrigation. Recycled water is highly treated wastewater that <br />can be used for non-potable purposes like landscape irrigation, toilet flushing, and cooling. The <br />City owns and operates a separate storage and pipeline system for recycled water. <br /> <br />The City’s wholesale water supplier the Alameda County Flood Control and Water <br />Conservation District’s Zone 7, also known as the Zone 7 Water Agency (“Zone 7”), which is a <br />contractor of the State Water Project (SWP). In addition to the City, Zone 7 sells water to three <br />other retail customers: the city of Livermore, the Dublin-San Ramon Services District, and <br />California Water Service Company - Livermore District. The City produces water by pumping it <br />from City-owned wells (groundwater) and purchasing treated water from Zone 7. Groundwater is <br />treated before it enters the distribution system. The City also owns and operates an extensive <br />network of pipelines and pumping facilities to deliver drinking water to its customers. <br /> <br />The City’s Department of Public Works is responsible for the operation, maintenance <br />and improvement of the Water System. <br /> <br />Service Area <br /> <br />The City’s water service area includes the City, as well as customers in unincorporated <br />Alameda County in Remen Tract, along Happy Valley Road and Kilkare Canyon Road (just <br />north of the Town of Sunol), and west of Foothill Road. The service area lies within the Alameda <br />Creek watershed, a drainage basin covering about 675 square miles between Mount Hamilton <br />and Mount Diablo. <br /> <br />Single family residential remains the largest water customer sector in Pleasanton (56 <br />percent of all potable demands in 2023). The Water System presently serves approximately <br />80,000 persons, including over 22,600 active water service accounts. <br /> <br />Physical Assets <br /> <br />Turnouts. Water from Zone 7 enters the City’s Water System at seven different turnout <br />locations. All turnouts are equipped with facilities to fluoridate the water provided by Zone 7 <br />prior to entering the City system. Five of the turnouts directly connect to the City system, while <br />the remaining two supply water pump stations pump into the City water system. <br /> <br />Groundwater Wells. The City owns and operates three groundwater wells in the local <br />groundwater basin, the Livermore Valley Main Groundwater Basin (the “Main Basin”) an area <br />that covers 69,600 acres (109 square miles). Water from the City’s wells is treated with chlorine, <br />ammonia, and fluoride at the well sites prior to entering into the water distribution system. The <br />three City groundwater wells that deliver 20 percent of the City’s water supply have not been in <br />operation since November 2022 based on results from testing for per- and polyfluoroalkyl