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SUN RIDGE SYSTEMS, INC.
City of Pleasanton
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SUN RIDGE SYSTEMS, INC.
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Last modified
7/24/2024 3:34:48 PM
Creation date
1/19/2024 9:52:01 AM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
SUN RIDGE SYSTEMS, INC.
Contract Record Series
704-05
Munis Contract #
2024444
Contract Expiration
12/31/2028
NOTES
COMPUTER SOFTWARE SERVICES FOR DISPATCH, CAD AND RMS
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City of Pleasanton - Sun Ridge Systems, Inc. Page 17 <br />- Training facilities must meet current Federal, State and local guidelines for health <br />and safety, including those that may affect class size and physical configuration <br />- Make paper copies of class materials and handouts provided by Sun Ridge <br />- Schedule the City’s staff into requisite classes <br />- Assume any costs for staff overtime or other expenses incurred to support training <br />schedule <br />- The City will allow unattended remote access (during implementation) to Sun <br />Ridge allowing the use of Bomgar by BeyondTrust remote access software so that <br />Sun Ridge may meet its responsibilities under this Agreement <br /> <br />- Purchase a minimum of one (1) DYMO LabelWriter 550 Turbo Label Printer and <br />minimum one (1) month supply of Dymo Labels # 30256 for Property Room <br /> <br />- The City will provide the following hardware meeting the following minimum <br />specifications: <br /> <br /> Database Software: Microsoft SQL Server software (Enterprise Edition) <br />required to run the RIMS database. <br /> <br /> <br /> Servers: RIMS software supports a traditional hardware platform or a virtual <br />platform. The hypervisor software products supported - VMWare, Hyper-V, <br />and others. You will need one database server and one application server. <br />The application server does not require as much disk or RAM as the database <br />server. <br />- Minimum Specifications (If using existing hardware) Monitor Resolution: <br />1920 x 1080 <br /> <br />PC Workstations Database Server <br />Windows 10+ Microsoft Windows Server 2016+ <br />4 GB RAM 16 GB RAM <br />Any size disk 1 TB Disk <br /> Microsoft SQL Server 2016+ <br /> <br /> <br />- Recommended Specifications (If purchasing new hardware) <br />Monitor Resolution: 1920 x 1080 <br /> <br />PC Workstations Database Server <br />Windows 10+ Microsoft Windows Server 2016+ <br />8 GB RAM 32 GB RAM <br />Any size disk 2 TB Disk <br /> Microsoft SQL Server 2016+ <br /> <br /> <br />DocuSign Envelope ID: 84EBD142-B0C6-4060-8A8C-7614F992B2EA
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