SUN RIDGE SYSTEMS, INC. - Laserfiche WebLink

City of Pleasanton - Sun Ridge Systems, Inc. Page 15  How Received  Comments  Call Category  Internal Response Area  OCA Case Number  Call Reference  Fire Grade  Subject Data  Vehicle Data  Tract  ESN  Alternate Phone Number  Call Taker  Position Officers:  Name  ID Premises: (same as RMS) Premise History: Summary of Incidents by Incident Location Streets: (same as RMS) Third-party Property Room data conversion is not included. Attachments stored in separate databases are not included. Data conversion is an iterative process and requires the City to review converted data as soon as it is loaded and report any errors found to Sun Ridge. The City must identify at least two people to be part of a data conversion review team. This data conversion review team shall promptly review the converted data once it is loaded into RIMS, identify any problems with the converted data, and report those problems to Sun Ridge in an organized manner. Sun Ridge will then correct the reported errors, re-run the conversion, reload it onto your system and ask the data conversion review team to review the data again. The cycle is repeated as often as is necessary to ensure that the data conversion is as complete and correct as possible. To assist you with the review process, Sun Ridge will have trainers available via phone and remote access to guide the City. Sun Ridge staff are NOT responsible for reviewing or identifying errors in the converted data. They are responsible for facilitating the process with your staff. If during the course of data conversion Sun Ridge staff becomes aware of any error or defect in the data conversion process or the data itself, Sun Ridge staff will notify the City data conversion review team of such error or defect. and if possible, will correct the identified error and reload it onto the City system. DocuSign Envelope ID: 84EBD142-B0C6-4060-8A8C-7614F992B2EA