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City of Pleasanton - Sun Ridge Systems, Inc. Page 12 <br />Section 11 - Go Live Support <br /> <br />Three (3) Sun Ridge staff will be on site on the day of and two (2) Sun Ridge staff will be onsite <br />the day after go live. Staff will be onsite to answer questions and to address any system <br />problems. <br />Section 12 – Data Conversion <br />Data conversion does not include establishing access between RIMS and the current Tyler CAD <br />and RMS systems. The City will provide access to the data, either via a full database backup <br />restored as a SQL database on the RIMS server or by establishing a “linked server” between the <br />RIMS server and the requisite Tyler databases. Once Sun Ridge receives access to the data, Sun <br />Ridge will evaluate it to determine which items may be converted into RIMS. Please note that not <br />all data may be available or suitable for conversion. As part of Sun Ridge’s standard data <br />conversion, we attempt to convert the following items. The following items are part of Sun Ridge’s <br />standard data conversion: <br />RMS Data <br /> <br />People: <br /> Person Name (including combining duplicates based on 6-way match) <br /> DOB <br /> Contact Information <br /> Description <br /> Identification Numbers <br /> Officer Safety Notifications <br /> Log Entries for Connections to Cases <br /> Log Entries for Citations <br /> Log Entries for Field Contacts <br /> Person Photos (if stored in the RMS and NOT a separate database or system). <br /> <br />Arrests: <br /> Arrestee <br /> Date/Time <br /> Charges <br /> Counts <br /> Offense Level <br /> Disposition <br /> Booked/Cited Out. <br /> Arresting Officer ID <br /> <br />Vehicles: <br /> License (including combing duplicates based on 2-way match) <br /> License <br /> State <br /> Make <br /> Model <br /> Year <br /> Color <br />DocuSign Envelope ID: 84EBD142-B0C6-4060-8A8C-7614F992B2EA