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SUN RIDGE SYSTEMS, INC.
City of Pleasanton
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SUN RIDGE SYSTEMS, INC.
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Last modified
7/24/2024 3:34:48 PM
Creation date
1/19/2024 9:52:01 AM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
SUN RIDGE SYSTEMS, INC.
Contract Record Series
704-05
Munis Contract #
2024444
Contract Expiration
12/31/2028
NOTES
COMPUTER SOFTWARE SERVICES FOR DISPATCH, CAD AND RMS
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City of Pleasanton - Sun Ridge Systems, Inc. Page 11 <br />Section 10 - Training <br />Sun Ridge is providing “end user” training all of which shall be conducted on-site at a City provided <br />location(s). Training days are contiguous, including weekends. Class times are 0800 to no later <br />than 1700. Sun Ridge will provide a training plan at least 30 days prior to the first training session, <br />generally following the parameters and total number of classes set forth in the chart below but <br />with the specifics mutually agreed upon by the Parties. <br />Sun Ridge will provide course materials/handouts in electronic format in advance of the training. <br />A “session” is a repeat of the same class/material. <br />End User Training <br /> <br /> <br />Subject <br />Sessions <br />Offered <br />Days Per <br />Session <br />Total <br />Days <br /> <br />Class Size <br /> <br /> <br />CAD/Dispatcher <br /> <br /> <br />2 <br /> <br /> <br />2 <br /> <br /> <br />4 <br />No more than <br />1 student per <br />workstation/10 <br />students per <br />session max <br /> <br /> <br />Officers/Mobile Training <br /> <br /> <br />5 <br /> <br /> <br />2 <br /> <br /> <br />10 <br />No more than <br />2 students per <br />workstation/20 <br />students per <br />session max <br /> <br /> <br />Records <br /> <br /> <br />1 <br /> <br /> <br />1 <br /> <br /> <br />1 <br />1 student per <br />workstation <br />(also must <br />attend Day 1 <br />of Officer <br />Training) <br /> <br /> <br />Property Room <br /> <br /> <br />1 <br /> <br /> <br />1 <br /> <br /> <br />1 <br />1 student per <br />workstation <br />(also must <br />attend Day 1 <br />of Officer <br />Training) <br />Officer Training Mgmt. <br />(TIMS) <br />1 1 1 1 student per <br />workstation <br />(also must <br />attend Day 1 <br />of Officer <br />Training) <br />IT Go Live Prep 1 .5 1 NA <br />Admin Review 1 1 1 TBD <br /> <br /> <br /> <br />DocuSign Envelope ID: 84EBD142-B0C6-4060-8A8C-7614F992B2EA
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