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I would like you to consider the following issues when contemplating this next rate increase: 1. Surcharge (for 2 years)vs a Permanent Increase for a temporary problem: - $41M/year loss of revenue due to the wells being down is a temporary problem given they should be operational in 4 years $21VI/year alternative water study is temporary - Replenishing the enterprise fund to 3S% is a temporary activity — once replenished the surcharge isn't necessary Otherwise you are permanently increasing our rates when it is clearly not justified 3 or 4 years from now, as the majority of expenses are temporary. The rates do need to increase (inflation, cpi etc) -- but the temporary needs should not be permanent 2. Fairness in rate increases.There is a disproportionate increases based on the tiers. Commercial users don't get as large an increase, and in some cases as actually go down! The 3 year increases range from 129 - 600%on the pleasanton portion (what you are voting on). This far beyond trying to encourage conservation for higher users. I am very concerned that the cost of service has not been attributed to the users in the specific tiers fairly. 3. Pleasanton Fixed rates have gone down --this makes no sense when most of Pleasantons expenses are fixed! The logic given from the consultant was that "staff didn't want to make as much changes around this". How does this support the cost of service requirements? Wouldn't the city want more guaranteed revenue since most of the costs are fixed?This doesn't make sense and in fact puts the city at more risk. Finally — the last 10 weeks have been challenging for all including city staff --a more open dialog and willingness to meet with residents by staff(and answer questions) and come up with a common understand and finding solutions together — would be very welcome by many residents. Unfortunately not answering questions or refusing to meet in a timely manner can lead to loss of confidence by residents. I highly encourage staff, for the future, engage much more -- most residents really would like to understand better and work towards mutual solutions — after all, we all live here and want a better city together. Thank you, Purnam Sheth 2