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Highlights for City Council and Staff - Nov 7 1. Permanent Increases are a bad solution for Temporary Shortfalls (Hello temporary surcharge!) • Temporary projects like well design costs, Pump amortization over 5 years, loss of well revenue are leading to depletion of reserves. Permanent increases are being implemented for temporary shortfalls and replenishment of reserves • Any increase should be structured as a temporary"surcharge" 2. Rate increase is uneven and unfair • Disproportionally penalizes users currently paying majority of the water bills(increases vary from 130%-770%) • Make increases fairer across the board 3. Rate increase is being inconsistently applied • Fixed Rate is decreasing and is the opposite of goat of a stable revenue model • Commercial customers are getting a lowering of their bill or a much lesser hike,while residential consumers bear the brunt of a huge increase 4. No Transparency • Pleasanton literature circulated materially misrepresented the scale of increase in rates and it's long-term impact • It conveyed only first year impact and didn't tell the residents that Pleasanton is increasing its own rates by 300-700% and $1000's/year. • Citizens cannot understand the justification for a 10 times increase in Year 1 and an 18 times increase by Year 3 in their Pleasanton distribution rates