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***[EXTERNAL]This message comes from an external organization.Exercise caution when opening attachments or clicking links,especially from unknown senders.*** ---------- Forwarded message --------- From: Diane Rodriguez e__' ' - Date: Wed, Nov 1, 2023 at 2:34 PM Subject: Water rate changes according to the City app To: <Rbeaudin@cityofpleasantonca.Bov>,<varkin@cityofpleasantonca.gov>,<kbrown@cityofpleasanton.Bov>, <itesta@cityofplasanton.gov>, <ibalch@cityofpleasanton.gov>, <jnibert@cityofpleasanton> Dear Mayor,Vice Mayor, City Council and City Manager, I used the City of Pleasanton water rate calculator application at https://cityofpleasantonca.gov/gov/depts/os/pleasanton waterasp/water rate calculator.asp to calculate the rate increase for my bi-monthly water bill for our house water line. Part of our L-shaped property has an irrigation line only, I will address that later. For a 35 ccf average the 2023 rate (using our$49.84 meter charge), which includes Zone 7 rates—something the City does not and cannot control—your app shows$193.27.The January, 2026 rate shows$345.87. The math to calculate increase of percentage = ( new cost -old cost)/old cost x 100= ($345.87 - 193.27)/193.27= .789568 x 100 = 79% increase in less than three years from today. The separate part of our property which has an irrigation line on a different street and no sewage connection is currently $0.47/ccf unit for each and every unit that Pleasanton distributes to us, and will increase to $5.43/ccf unit in January, 2026 for the Pleasanton distribution portion.The percentage of change is ($5.34. -0.47)/0.47 x 100= 1055% increase over less than three years. Do not continue saying I have to look at all the other charges—the increase is the Pleasanton portion and only the City controls that. Again, the City rate charge for the irrigation line is increasing by 1055%. Do the calculations yourselves if you do not believe me. I understand that increases are needed but your pamphlet saying that the rate adjustment is going to be 30%, then 20%, then 12%is incorrect. The first increase for our house water line will go from $193.27 to $261.22 according to your calculation app. That is a 35% increase not a 30% increase. The total increase in less than three years is not 62%as your pamphlet states (30%+20%+12%), but 79%. Please start doing the calculations yourselves instead of relying on a consultant's math, and redo your pamphlet you sent to each of us. Then explain to us exactly how this huge increase is going to be used— precisely how it's going to be used with a timeline. We deserve to know what we are paying for. When I was a board member for the St.John's Place HOA (43 owners), we found that the City had required the Developer, New Cities,to install a low-flow crossing across Arroyo del Valle creek as a requirement for City approval of the project — any maintenance to be paid for by the HOA property owners, even though half the crossing is over City- owned land and 98%of usage is by other than owners. Unfortunately, the City did not notice that the cost and expected lifespan of the crossing and entrances were not included in the Developer's budget for the HOA members.When the crossing entrances washed out due to heavy water release by Zone 7 after rainfall in 2010, this became an issue; we had to determine the replacement costs and start budgeting and saving for it. But we didn't expect our owners to come up with the deficit in three years. We spread it over the expected lifespan of the items that would need to be replaced. I understand the desire to have money for capital expenditures, but to expect the water ratepayers to fund this in three years is not only unrealistic, it seems irresponsible. If you need money this quickly, put a bond measure on the ballot. Regards, Diane Catalano Rodriguez, 2