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09
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2023
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110723 REGULAR
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09
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11/1/2023 3:43:21 PM
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11/1/2023 3:43:13 PM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
11/7/2023
DESTRUCT DATE
15Y
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Attachment 9 <br /> THE CITY Of <br /> PS-1 I 1 `` e <br /> LEASANTON® Administrative <br /> Policy: Library Refund Policy <br /> Purpose <br /> To establish a consistent policy for material refunds. <br /> Policy <br /> The cost of a lost and paid item is refundable, minus the processing fee, if it is <br /> returned in good condition within 90 days of the paid date, with the exception of Link+ <br /> items. The library does not accept the replacement of a lost item in lieu of payment. <br /> Procedure <br /> If a library member pays for an item and subsequently finds it within 90 days of <br /> the paid date, the library member may request a refund. Refunds are issued in the <br /> form of a check payable to the library member and mailed to the address on file in <br /> the library card account. <br /> i <br /> r <br /> Distribution approved: <br /> Nelson Fialho, City Manager <br /> Established: May 3, 2018 <br /> Distribution Date: May 24, 2018 <br />
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