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Christina Casha From: Ellen Holmgren Sent: Friday, September 15, 2023 9:46 AM To: Cc: Pleasanton City Clerk Subject: FW: Water rate increases Attachments: EU_Mailer_Prop218_Ratelncrease_2023_WEB.pdf Dear Jocelyn Combs, Thank you for your email and the attachment to the Mayor and City Council. This email acknowledges receipt of your message. In this email, I have moved the Mayor and City Councilmembers to the "bcc" line to avoid violating the Brown Act/open meeting laws. If this comment relates to an item on the current City Council agenda and you would like to submit written public comment, please visit https://forms.cityofpleasantonca.gov/f/writtenpubliccomment. Please note that the public comment link will close at 12 p.m. on the Council meeting date, and no comments will be accepted after that time. Thank you for your interest in the City of Pleasanton. Regards, Ellen Holmgren, Administrative Assistant City of Pleasanton r. From:Jocelyn Combs Sent:Thursday, September 14, 2023 1:55 PM To: Mayor and City Council <citycouncil@cityofpleasantonca.gov> Subject: Water rate increases ***[EXTERNAL]This message comes from an external organization.Exercise caution when opening attachments or clicking links,especially from unknown senders.*** Dear Mayor Brown and Councilmembers, As you know I have been critical of and concerned about the way the proposed rate increases have been presented to Pleasanton rate payers. I just finished reading the staff report for next Tuesday's meeting. Page 17 of 19 under Public Input states in one paragraph: "The consensus of the public comments is that the materials, and thus the rate increases, are confusing, and it is difficult to understand the actual dollar amount of the change. As required by Proposition 218 the public hearing notice must disclose information at a detailed level, serving to highlight the complexity of a rate increase with multiple changes associated with fixed and variable costs further complicated by changes to Zone 7 charges." These two sentences minimize the public's negative reaction to the notice, and defend the document. Yes,the notice must be detailed. But it must also be clear and accurate, which it wasn't. My previous letter detailed the lack of clarity and the inaccuracies. Aoft%Yes, a follow up FAQs mentioned on the next page was prepared but not sent to every rate payer. "ve attached a sample clear, detailed, and understandable notice from another jurisdiction. It can be done. (Note that it includes the current rates which your notice omitted.) 1