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7/11/2023 <br /> Most services are generally clustered in <br /> the "important" and "satisfied" quadrant. <br /> 100% <br /> / <br /> 80% <br /> I <br /> s 60% <br /> 40% ', • <br /> • <br /> 20% <br /> 0% <br /> 0% 20% 40% 60% 80% l00% <br /> Extremely/Very Important <br /> FM3 <br /> ESEAR- <br /> 31 <br /> Removing the shares who don't know services <br /> well enough to rate shows a similar pattern. <br /> 100°, <br /> 80% <br /> o • <br /> �Ti 60% <br /> vi • <br /> v <br /> d <br /> E 40% <br /> � Now we can zoom <br /> in a look at these <br /> more carefully... <br /> 20% <br /> 0% <br /> 0% 20% 40% 60% 80% 100% <br /> Extremely/Very Important <br /> FM3 <br /> ESEARCH <br /> 32 <br /> 16 <br />