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FM3 RESEARCH 320-1092-WT PAGE 7 EXT VERY SMWT NOT TOO NO OP EXT/ IMP IMP IMP IMP /DK/NA VERY (SPLIT SAMPLE B ONLY) [ ]o. (T) Keeping City buildings, such as the library, Aquatic Center, the Senior Center, and local police and fire stations, clean and in good condition--------------------------------------------38%-----46% ---- 13% ----- 2% ------0% 85% [ ]p. (T) Providing 911 emergency response services-----------------------------------------------------55%-----37% -----7%------ 1% ------0% 92% [ ]q. (T) Conducting fire and code safety building inspections-------------------------------------------------32%-----41% ---- 18% ----- 5% ------4% 73% [ ]r. (T) Upgrading and repairing local water supply sources to ensure clean drinking water------61%-----32% -----5%------ 0% ------1% 94% [ ]s. (T) Providing dependable, quality sewer services-----------------------------------------------------44%-----44% -----9%------ 1% ------1% 88% [ ]t. (T) Providing recreational programs and opportunities for youth----------------------------------28%-----52% ---- 15%----- 3% ------1% 80% [ ]u. (T) Providing playing fields for youth and adult sports------------------------------------------------25%-----45% ---- 23% ----- 5% ------ 1 % 71% [ ]v. (T) Recruiting and retaining companies and businesses to the city-------------------------------------26%-----46% ---- 20% ----- 5% ------3% 72% [ ]w. (T) Managing traffic signal timing and traffic flow on City streets--------------------------------------33%-----42% ----23% ----- 2% ------1% 75% [ ]x. (T) Providing safe bicycle lanes and paths----------26%-----36% ----25% -----12%------1% 62% [ ]y. (T) Providing programs to help seniors--------------28%-----41% ---- 25% ----- 3% ------3% 69% [ ]z. (T) Maintaining City trails along City parks, ridges, and arroyos---------------------------------------29%-----45% ----22%----- 3% ------1% 74% [ ]aa. Providing services that connect residents to affordable housing options and programs------------25%-----34% ---- 22% -----17%------2% 59% (RESUME ASKING ALL RESPONDENTS) 8. Next, I am going to mention each service or program again. This time I would like you to tell me how satisfied you are personally with the job being done by the City of Pleasanton in providing that program or service to City residents: very satisfied, somewhat satisfied, somewhat dissatisfied, or very dissatisfied. If you have no opinion or don't know about a service I mention to you, you can tell me that too. Here is the first one... (RANDOMIZE) VERY SMWT SMWT VERY NO OP/ TOTAL TOTAL SAT SAT DISSAT DISSAT DK/NA SAT DISSAT (ASK ALL RESPONDENTS) [ ]a. (T) Preserving open space--------------- 28%-----46%----- 13% ------4%------ 8% 75% 17% (SPLIT SAMPLE A ONLY) [ ]b. (T) Providing police protection--------- 37%-----44%----- 12% ------4%------ 4% 80% 15% [ ]c. (T) Supporting Neighborhood Watch programs--------------------------- 14%-----36%----- 11% ------3%-----37% 49% 14% [ ]d. (T) Providing fire protection services-------------------------------------- 52% -----39%-------2% ------0%------ 6% 92% 2% [ ]e. (T) Upgrading and repairing local water supply sources---------------------- 15%-----34%-----20% ---- 12%-----19% 49% 32%