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ATTACHMENT 2 EXHIBIT A EXHIBIT A SCOPE OF SERVICES FY 2023/2024 Scope of Services have been segmented into: • Specific Program Services • General Administrative Services • Budget Synopsis Adjustments to the Scope of Services may be made. if required. through mutual consent by the City of Pleasanton and BAAHA. SPECIFIC PROGRAM SERVICES BAAHA's administrative functions would be consistent and tied to the objectives of the City's PHAP and PDALP Programs. Specific area of focus could include: • Resale administration for PHAP properties. • Down payment assistance program administration and monitoring. • Refinance administration for PHAP and PDALP program properties. • PHAP portfolio management and monitoring. • General program operations and administration—inclusive of tracking and reporting functions. • Program development and advancement Pleasanton Home Ownership Assistance Program (PHAP) Presale Steps and Requirements BAAHA will employ the following protocols, standards, and guidelines to initiate the process to sell a City's Below Market Rate PHAP property. Provide the City a Proposed Notice of Transfer(PNOT)—Prior to commencing with the sale of the Property,the PNOT must be completed and signed by all individuals on title and sent back to BAAHA via email and the City via registered mail. The seller must also provide brief cover letter explaining the reason they are interested in selling the Property, and the time frame in which they are trying to execute the sale. Resale Price Analysis and Assignment—Upon receiving and approving the Notice of Intent to Sell, BAAHA will provide the City an analysis to establish the preliminary maximum deed restricted price for the property. The base unadjusted price can be adjusted for differed maintenance and disrepair and for Eligible allowed capital improvements—adjustments will only be made for City approved permitted capital improvements. Property Review—BAAHA will also conduct and require additional inspections and research on the property to assess: