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EXHIBIT A <br /> Order Form for Smart Energy Water SaaS and <br /> Cloud Subscription <br /> Between Smart Energy Systems,Inc.dba Smart Energy Water <br /> 15495 Sand Canyon Avenue,STE 100 <br /> Irvine,CA 92618 <br /> ("SEW") <br /> And City of Pleasanton <br /> P.O. Box 520 <br /> Pleasanton,CA 94566 <br /> ("Customer") <br /> 1. Order Forth <br /> This Order Form, as issued by SEW,shall constitute an offer made by SEW to a Customer.When signed and returned to SEW by <br /> Customer,it shall become a binding agreement for the SEW Cloud Service(s)or other Services listed in this Order Form and effective <br /> on the date signed by Customer.This Order Form is governed by and incorporates the Terms and Conditions attached hereto. <br /> 2. SEW Platform Modules and Service(s) <br /> The table below shows the purchased SEW Platform(s)and associated Service(s)thereof,purchased number of user licenses,initial <br /> subscription term, and fees,which shall be listed and selected by Customer below and subject to the Terms and Conditions which <br /> govern this Purchase Order. <br /> Product Code Product Name <br /> ® Smart Customer Mobile SCM® —Mass Market Persona <br /> ® SCM-Web Customer Web Portal <br /> ® SCM-Mobile Customer Mobile Apps(iOS&Android <br /> ❑ SCM-WebX Smart Web Experience <br /> ® SCM-1 SCM—My Account <br /> ® SCM-2 SCM—Billing <br /> ® SCM-3 SCM—Usage <br /> ® SCM-4 SCM—Compare <br /> ® SCM-5 SCM—Outa es <br /> ® SCM-6 SCM—Notifications <br /> ® SCM-7 SCM—Service <br /> ® SCM-8 SCM-Connect Me <br /> ® SCM-9 SCM-Efficiency/Conservation <br /> ❑ SCM-10 SCM-Smart Home <br /> ❑ SCM-11 SCM-Electric Vehicle <br /> ❑ SCM-12 SCM—Footprint <br /> ® SCM-13 CSP—Dashboard <br /> ® SCM-14 CSP—Efficiency/Conservation <br /> ® SCM-15 CSP—Notifications <br /> ® SCM-16 CSP—CSR <br /> ® SCM-17 CSP—Administration <br /> ® SCM-18 CSP—Outages <br /> ® 1 SCM-19 CSP—Customer Al/Analytics <br /> ® Smart iQ Analytics SiQ® <br /> ® SiQ-1 SiQ—Customer Analytics <br /> ® SiQ-2 SiQ—Segment Analytics <br /> ® SiQ-3 SiQ—Leakage Analytics(Water clients only) <br /> ❑ SiQ-4 SiQ—High Usage Analytics(Water clients only) <br /> ® SiQ-5 SiQ—Violations <br /> ❑ SiQ-6 SiQ—District Metering Analysis <br /> ❑ SiQ-7 SiQ—Program Management <br /> ❑ I SiQ-8 SiQ—Home Water Reports <br /> Support&Maintenance <br /> ® I SUP-1 Standard Support Plan <br /> ❑ <br /> Sup-2 Max Support Plan <br /> 1 <br />