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a 9. Avoid the following: a. surprises d. personal attacks b. grandstanding e. condescending/sarcastic tone c. side conversations f. emotional escalation 10. The Town Manager will manage the agenda process. Individual council members may request placement of items on the agenda, but only the Town Council may direct placement of items. Video recordings of live streamed public meetings constitute a public record and cannot be edited. 11. Each councilmember will have the opportunity to be heard and to present their respective views. Once a matter has been discussed and/or debated and the Town Council makes a decision (vote taken), that decision becomes the Town Council position. It is expected that individual council members will respect this process and represent individual decisions that have been made by the full Town Council to the community and elsewhere as appropriate, regardless of their individual views. 12. To facilitate quality video recording for live streamed public meetings: a. make sure that your microphone is turned on and speak directly into the microphone. b. be mindful of verbal and non-verbal communication. In General: 13. When invited to meet with a constituent or advocate to discuss a specific issue or project, inform the Town Manager and encourage the constituent or advocate to meet with all council members to provide similar information. 14. In situations where conflicts arise that impede the function of the Town Council,council members will attempt to resolve issues on a one-on-one basis. Depending upon the circumstances, it may also be appropriate for the Town Manager to facilitate resolution among the affected members. B. When dealing with the Town Manager and staff, we expect. 1. Treat staff as professionals;do not publicly criticize an individual staff member. 2. The Town Council takes action as an elected body, rather than individually. Allow staff to handle administrative functions and limit individual requests for staff support. When interacting with the Town staff, remember: a. Staff may be contacted for the purpose of asking questions or seeking information (asking). Whenever possible, direct questions to department heads or senior staff. b. Work requests or assignments should only be directed to the Town Manager (directing). c. Comments or concerns regarding staff should be directed to the Town Manager in private.