16 - Laserfiche WebLink

Godbe Research G dbe Research 2023 Pleasanton Pole Services Survey 2023 Pleasanton Police Services Survey COMMUNITY OUTREACH Residents Visitors Businesses Residents Visitors Businesses Col N% Count Mean Col N% Count Mean Col N% Count Mean Col N% Count Mean Col N% Count Mean Col N% Count Mean Very satisfied 68.8% 202 47.6% 10 62.7% 32 Somewhat satisfied 16.9% 50 14.3% 3 27.5% 14 Crime reports/Criminal 26.3% 215 12.2% 14 34.6% 44 Somewhat dissatisfied 6.5% 19 9.5% 2 0.0% 0 activity 12.Overall,were you satisfied or dissatisfied with your Ver dissatisfied 6.7% 20 23.8% 5 5.9% 3 Y Safety lessons and most recent call or interaction with the police officer,9-1-1 7,6% 63 3.5% 4 3.1% 4 dispatcher or other employee? Dont knowMoanswer 1.1% 3 4.8% 1 3.9% 2 roeedurea Total Satisfied 85.7% 61.9% 90.2% Community policing 6.9% 56 2.6% 3 7.1% 9 Total Dissatisfied 13.2% 33.3% 5.9% Transparency reports 5.5% 45 5.2% 6 8.7% 11 Ratio Sat to Dissat 6.5 1.9 15.3 1 Nearby myposition- 3.4% 28 0.0% 0 7.9% 10 Extremely trustworthy 26.3% 216 21.7% 25 41.7% 53 Mentioned Very trustworthy 44.6% 365 31.3% 36 42.5% 54 Socialmediaposts 2.4% 20 1.7% 2 3.1% 4 Somewhat trustworthy 13.3% 109 14.8% 17 7.9% 10 Roadconstructicn/Major 24% 20 0.0% 0 0.0% 0 Inhastructure than es Not too trustworthy 3.9% 32 4.3% 5 2.4% 3 Emergency texts? 13.In general,how trustworthy would you say the 1.9% 18 2.8% 3 7.1% 9 Not at all trustworthy 3.0% 25 7.81/6 9 0.8% 1 Emergency alerts Pleasanton Police Department is? 18,What type of information would you like m receive DK/NA 8.9% 73 20.0% 23 4.7% 6 regularly from the Pleasanton Police Department? Weakly newspaper i.6% 13 0.0% 0 1.6% 2 Total Trustworthy 84.2% 67.8% 92.1% Family activities/Social 1.41/6 11 0.0% 0 0.0% 0 Total Trustworthy 6.9% 12.2% 3.1% meet u s Ratio Trustworthy to Not 12.2 5.6 29.3 Support(Good)-General 1.2% 9 0.9% 1 3.1% 4 Very fairly 44.4% 364 35.7% 41 55.9% 71 School related information 1.0% 8 0.9% 1 0.8% 1 Somewhat fairly 17.6% 144 18.3% 21 21.3% 27 Mail/Newsletters 0.7% 6 0.0% 0 0.0% 0 14.Do you think the Pleasanton Police officers treat all Somewhat unfairly 6.9% 57 7.8% 9 2.4% 3 Gun safety/Gun buyback 0.7% 6 0.0% 0 0.0% 0 residents fairly or unfairly,regardless of race,ethnicity, Very unfairly 4.5% 37 7.8% 9 1.6% 2 Emails 0.5% 4 0.0% 0 2.4% 3 national origin,immigration status,or other DK/NA 26.5% 216 30.4% 35 18.9% 24 Homeless-Mentioned 0.4% 3 0.0% 0 0.0% 0 characteristics? Total Fairly 62.1% 53.9% 77.2% Check in calls l Check in 0.3% 3 0.0% 0 0.0% 0 Total Unfairly 11.5% 15.7% 3.9% Response updates 0.3% 3 0.0% 0 0.0% 0 Ratio Fairly to Unfairly 5.4 3.4 19.6 Online safety 0.0% 0 0.0% 0 0.0% 0 Show empathy/calmness 28.0% 28 35.0% 7 42.9% 3 None 6.8% 55 7.8% 9 15.7% 20 Additional training 17.2% 17 45.0% 9 14.3% 1 Don't know/Not sure 52.1% 426 73.0% 84 23.6% 30 Transparency In actions 10.1% 10 20.0-A 4 14.3% 1 Yes 30.3% 248 11.3% 13 28.3% 36 17A.Have you Visited Pleasanton Police Department Better communication 9.5% 10 0.0% 0 14.3% 1 website? No 68.1% 557 87.0% 100 71.7% 91 Listen to community 9.4% 9 5.0% 1 0.0% 0 DK/NA 1.6% 13 1.7% 2 0.0% 0 15.What could the Pleasanton Police Department do to Ethical divers 8.0% 8 5.0% 1 28.6% 2 Yes 15.0% 123 3.5% 4 11.0% 14 itY 17B.Have you Followed the Pleasanton Police Department make you feel they are trustworthy,treats residents and No 83.9% 886 93.9% 108 86.6% 110 visitors abefairly,is accountable to community expectations, Increase presence 5.1% 5 000% 0 0.0% 1 on Facebook? or is reliable? Unhappy-General 4.9% 5 10.0% 2 0.0% 0 DKMA 1.1% 9 2.8% 3 2.4% 3 Crack down on crime 4.6% 5 5.0% 1 14.3% 1 Yes 7.6% 62 3.5% 4 4.7% 6 17C.Have you Followed the Pleasanton Police Department No 90.9% 744 94.8% 109 95.3% 121 Sate traffic Interactions 2.6% 3 0.0% 0 0.0% 0 on Twitter? Effective leadership 0.4% 0 0.0% 0 0.0% 0 DK/NA 1.5% 13 1.7% 2 0.0% 0 None 1.0% 1 5.0% 1 0.0% 0 17D.Have you Followed the Pleasanton Police Department Yes 10.7% 87 3.5% 4 4.7% 6 Don't know/Not sure 40.7% 41 20.0% 4 14.3% 1 on Instagram? No 88.5% 724 96.5% 111 94.5% 120 DK/NA 0.8% 6 0.0% 0 0.8% 1 Yes 8.6% 70 2.6% 3 6.3% 8 17E.Have you Attended a Pleasanton Police DepartmentNo 90.5% 741 94.8% 109 93.7% 119 'Coffee with a Cop'or'Cone with a Cop'events? OKMA 0.9% 7 2.6% 3 0.0% 0 Yes 22.5% 184 11.3% 13 17.3% 22 17F.Have you Visited the Pleasanton Police Department No 75.7% 019 87.8% 101 81.1% 103 Farmer's Market booth? DKINA 1.8% 15 0.9% 1 1.6% 2 Yes 14.4% 118 16.5% 19 15.0% 19 170.Have you Attended a National Night Out event? No 83.7% 885 81.7% 94 85.0% 108 DK/NA 1.9% 15 1.7% 2 0.0% 0 Yes 17,1% 140 15.7% 18 26.0% 33 17H.Have you Talked to neighborhood beat police officer? No 78.6% 643 82.6% 95 73.2% 93 DK/NA 4.3% 35 1.7% 2 0.8% 1 Topline Report 21102023 Page 10 Topline Repan ?1102023 Page 11