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BACKGROUND Following completion of the Police Department's five-year strategic plan, this survey was conducted with an interest in identifying areas that will further two of the strategic plan goals: one of which is to Reduce Crime and Increase the Feeling of Safety, and the other is to Increase Community Trust. Godbe Research was selected following a competitive Request for Proposals process, and then worked in partnership with staff to develop a survey instrument to assess community perceptions related to the aforementioned strategic plan goals. The statistically valid survey was conducted January 24— 1, 2023 using phone, text and email methods in multiple languages. Godbe Research received completed surveys from 818 residents and 127 businesses producing survey results with +/- 3.4 accuracy for residents and +/- 8.43 accuracy for businesses. Additionally, 115 visitors were surveyed to add their perspectives to the input received; however, the accuracy for visitors is unable to be determined given that the total number of visitors to Pleasanton is unknown. DISCUSSION City staff worked with Godbe Research to develop a survey instrument to determine public opinion regarding feelings of safety, police department trustworthiness, and department services. Several survey questions from the City's 2021 citizen survey were incorporated to assess how these results compare with those from previous community satisfaction surveys. The survey results are attached as Attachment 1. The survey was conducted with the following objectives: • Gauge the public's perceptions of living in Pleasanton, as well as the relative importance of various local issues; • Gauge feelings of safety in various areas of Pleasanton; • Gauge satisfaction with the Pleasanton Police Department, as well as fairness, trustworthiness, and accountability; • Assess the public's preferences for, and participation in, police department community outreach and communication opportunities; and • Identify any differences in opinion due to demographic characteristics. Several questions in the survey attempted to identify the community's feelings of safety within Pleasanton as well as Alameda County. Overwhelmingly, 95.4 percent of the respondents felt very safe or somewhat safe in Pleasanton; feelings of safety in Alameda County were rated somewhat less highly at 83 percent. The intensity of feelings of safety was much higher in Pleasanton with over 60 percent stating they feel "very safe." To identify the level of trust within the community, respondents were asked how to assess the trustworthiness of the police department: 84.2 percent stated the department was trustworthy and 62.1 percent felt Pleasanton police officers treat all Page 2 of 3