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in schools. He reported the PPD has reinstituted its juvenile diversion program working in conjunction with Horizons Family Services and the Livermore Police Department. He reported a diverse SRO MOU think tank has been created with the first topic of discussion being SRO uniforms. He advised there have been 32 mental health consultations with only 21 requiring an evaluation and just seven requiring a Welfare and Institutions Code 5585 or 5150 hold. He reported the hold rate is a 75% reduction from 2015-20, reflecting the success of the program. Captain Schlehuber reported the PPD's alternate response program was approved by the City Council in November 2021 and the full program is expected to roll out over the summer. He reported on the ongoing efforts to create protocols, hire counselors, work within the community, and noted staff traveled around the State to observe comparable programs. Chief Swing reported the PPD's early intervention system has not started as quickly as anticipated due to a vendor issue, but is currently 95% ready for launch. He reported the PPD received 13 community commendations in 2021 for its good work in the community. He reported on data for internal investigations, community-generated complaints, and the review process for incidents. Chief Swing reported the PPD is working on developing a traffic stop class as an educational tool for high school sophomores. He reported the PPD will roll out its Strategic Plan later this year and advised he has received input on the Strategic Plan and its goals from the CAB. He reported all sworn officers will attend training courses on fair and impartial policing handled by a third-party vendor along with a training course on force options and de-escalation through POST. In response to Councilmember Testa, Chief Swing clarified a conductive energy device refers to tasers and a kinetic energy device is a projectile fired from a less-lethal munition and may include rubber bullets. In response to Councilmember Testa, Chief Swing clarified the juvenile diversion program was reinstated in March. He clarified the two SRO arrests likely did not go to the diversion program because they were felony-level arrests. Captain Schlehuber confirmed the robbery arrest was sent to the diversion program based upon cooperation from the suspect but the vandalism arrest did not qualify for diversion due to the nature of the crime. In response to Councilmember Balch, Chief Swing reported the CAB has exceeded all expectations for success from its onset. He advised the PPD has been very receptive to the Board's suggestions. He noted Pleasanton has a tremendous community that supports the PPD, wants what is best for the community, and is willing to ask tough questions, particularly as it relates to equitable policing. He advised the Board members serve a two-year term which can be renewed. In response to Councilmember Balch, Captain Cox clarified the current PPD process to determine what an emergency response call is because the term is subjective. The PPD is also working on the nuances of simultaneously handling multiple emergency response situations. He confirmed training dispatchers will be an essential component of this process once completed. In response to Councilmember Balch, Chief Swing reported the PPD is authorized for 83 sworn officers and 35 professional positions. He advised all professional staff positions are filled and the PPD has seven vacancies for sworn officers. He reported it is a growing trend, nationally, regionally, and locally for officers to choose to leave the profession. In response to Councilmember Balch, Chief Swing advised the City Council can help the PPD the most by demonstrating support and continuing to invest in the PPD, particularly through additional training. In response to Councilmember Arkin, Chief Swing clarified the previous work by the homeless outreach team has been folded into the alternate response program. He advised officers continue to work City Council Minutes Page 6 of 15 April 19, 2022