PLE-2022-07-supp-28 - Laserfiche WebLink

14.04.110 379 (Pleasanton Supp. No. 28, 7-22) 2. Where duration of service is to be less than one month, the applicant may also be required to deposit cash equal to the estimated bill, subject to adjustment and refund or repayment in accordance with actual bill rendered upon discontinuance of service; or 3. Where the duration of service is to exceed one month, the applicant may also be required to estab- lish his or her credit in the manner prescribed for per- manent service in Section 14.04.070. B. In the event a temporary service becomes permanent, the city will refund to the temporary con- sumer the amount paid for a temporary service installa- tion upon payment of the applicable connection fee pro- vided for in Chapter 14.08. (Prior code § 2-16.10) 14.04.110 Refusal to serve. A. The city may refuse an application for ser- vice under the following conditions: 1. If the applicant fails to comply with the pro- visions of this chapter; or 2. If in the judgment of the director the in- tended use of the service is of such a nature that it would be detrimental or injurious to the water service furnished by the city to other consumers; or 3. If in the judgment of the director the in- tended use of the service is dangerous or unsafe or of such a nature that satisfactory service cannot be ren- dered; or 4. If in the judgment of the director the in- tended use of the service would result in a negligent or wasteful use of water which would affect the city’s wa- ter service. B. The city shall have the right to refuse water service to any premises if necessary to protect itself against fraud or abuse. C. If service has theretofore been discontinued for fraudulent use, service will not be rendered until the director has determined that all conditions of fraudulent use or practice have been corrected. D. When an applicant is refused service under the provisions of this section, the director shall inform him or her of the reason for the refusal to serve him or her and of his or her right of appeal under this chapter. (Prior code § 2-16.11) 14.04.120 Discontinuance of service. Any consumer may have his or her water service discontinued by giving notice to the department request- ing discontinuance not less than two days prior to the requested date of discontinuance. Each such consumer shall pay all water charges up to and including the date of discontinuance stated in such notice. In any case where such notice is not given, the consumer shall be required to pay for water service until two days after the department has knowledge that the consumer has va- cated the premises or otherwise discontinued water ser- vice. The city shall make a reconnection charge for re- storing water service to any consumer whose water ser- vice has been discontinued at his or her request. Such charge shall be as set forth in the master fee schedule. (Ord. 2019 § 1, 2011; prior code § 2-16.12) 14.04.130 Enforcement measures. A. A consumer’s water service may be discon- tinued for nonpayment of a bill for water service fur- nished if the bill is not paid within 60 days after it has become delinquent. A consumer’s water service may also be discontinued for nonpayment of a bill for water service furnished at a previous or different location served by the city, if such bill is not paid within 60 days after it has become delinquent. No service will be dis- continued under this subsection until at least five days after deposit by written notice from the director to such consumer in the United States Post Office of Pleasanton, Alameda County, California, addressed to the person to whom notice is given and stating the city’s intention to discontinue service. The city may also provide addi- tional notice about discontinuance of water service by telephone contact, and/or a door hanger with written notice on the main entrance of the building where water service is furnished. B. The city may discontinue service without notice to any premises where a consumer’s installation for utilizing the service is found by the director to be dangerous or unsafe or where the use of water on such premises is found by the director to be detrimental or injurious to the water service furnished by the city to other consumers, or where the director finds that negli- gent or wasteful use of water exists on any premises which affects the city’s water service. The city shall have the right to discontinue water service to any prem- ises if necessary to protect itself against fraud or abuse. C. In the event of violation of any terms of this chapter (except subsections A and B of this section), the department may disconnect the premises to which such violation relates from the water system after first notify- ing in writing the person causing, allowing or commit- ting such violation, specifying the violation and, if ap- plicable, the time after which (upon the failure of such person to prevent or rectify the violation) the director will exercise his or her authority to disconnect the prem- ises from the water system; provided, that such time shall not be less than five days after the deposit of such notice in the United States Post Office at Pleasanton,