RES 221299 - Laserfiche WebLink

City of Pleasanton Article 6. Other Related Services and Standards Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 86 June 7, 2022 1. Summarize the technical assistance provided to Customers by identifying the number of site 3056 visits conducted each month in the most-recently completed quarter, and submitting copies of 3057 the Commercial Diversion auditing forms as required in Section 5.17.6; 3058 2. Dates, times, addresses, and names of Commercial Customers that received technical 3059 assistance/audits; and, 3060 3. Report the percentage of total Commercial service volume that is Recyclables volume and 3061 Organics volume (e.g., the percentage of Commercial service volume that is Recycling volume 3062 equals the number of cubic yards of Commercial Recycling service per week divided by the sum 3063 of the weekly Commercial Solid Waste, Recyclable Materials, and Organic Materials cubic yards 3064 service per week). 3065 I. Multi-Family Diversion and Technical Assistance Report 3066 1. Summarize the technical assistance provided to Customers by identifying the number of site 3067 visits conducted each month in the most-recently completed quarter, and submitting copies of 3068 the Multi-Family Diversion auditing forms as required in Section 5.17.5; 3069 2. Dates, times, addresses, and names of Multi-Family Customers that received technical 3070 assistance/audits; and, 3071 3. Report the average volume of Recyclables Collected per tenant unit per week (e.g., the number 3072 of cubic yards of Multi-Family Recycling service per week divided by the total number of Multi-3073 Family units in the City). 3074 J. Pilot and New Programs. For each pilot and/or new program, provide activity related and narrative 3075 reports on goals, milestones, and accomplishments. Describe problems encountered, actions taken 3076 and any recommendations to facilitate progress. Describe vehicles, personnel, and equipment 3077 utilized for each program. 3078 K. Summary Assessment. Provide a summary assessment of the overall Solid Waste, Recyclable 3079 Materials, and Organic Materials program from Contractor's perspective relative to the financial 3080 and physical status of the program. The physical status assessment shall reflect how well the 3081 program is operating in terms of efficiency, economy, and effectiveness in meeting all the goals and 3082 objectives of this Agreement, particularly the Contractor’s Diversion goals. Provide 3083 recommendations and plans to improve. Highlight significant accomplishments and problems. 3084 L. Customer Accounts. Provide a detailed report of all Customers served in the City, indicating the 3085 Service Level by material type of each. Such report shall include a summary of the number of 3086 Customers at each Service Level. Include a list of Customers with invoices that are sixty (60) days 3087 past due including the following information for each delinquent account: name, service address, 3088 contact information, number of days the account is delinquent, method(s) the Contactor has used 3089 to attempt collection of the bad debt including date of such attempt(s), and identification, if, and 3090 when the Contractor reduced the Customer’s level of Collection services as a result of the account 3091 delinquency. 3092 M. Vehicle Inventory. Provide a report of all vehicles used for services under this Agreement, 3093 identifying vehicle type (e.g. rear-load, automated side-load, roll-off, flat-bed, pick-up, etc.), make, 3094 model, and year. 3095