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Commissioner Soby questioned if CRIL was seeing an increase in people needed their services. Mr. Galvan advised that an increase was being experienced especially as rents in the area are increasing, even for the rooms that many clients are renting in the homes of other people. CityServe of the Tri-Valley— Homeless Intervention and Crisis Stabilization Program —Christine Bietsch-Bahmani and Margaretann Fortner Ms. Bietsch-Bahmani advised that CityServe was requesting funding for their homeless intervention and crisis stabilization program that is in partnership with the cities of Pleasanton, Livermore, and Dublin to provide street outreach services for unsheltered individuals and care coordination for these individuals. She noted that CityServe partners with Open Heart Kitchen and travels around with them when giving out food to people on the streets. Ms. Fortner provided information about the care, coordination, and outreach that is vital in being able to get homeless people to move forward, advising that often work begins in a creek and goes beyond finding them housing, but multiple other things that have nothing to do with housing but everything else that's crisis-related in their lives including mental and physical health issues, financial stability, educational and vocation skills. All areas that CityServe provides help with collaboration from other organizations to make sure individuals receive the resources and services that they need. Commissioners were informed by Ms. Fortner that CityServe has worked with Goodness Village and is excited that five of the individuals they have worked with from Pleasanton are now housed there. Chairperson Galvin was provided information by Mr. Hernandez about funding being allocated to CityServe through the Human Services Commission, who noted the funding was for two different homeless prevention programs and funding they were requesting through the Lower Income Housing Fund was for trying to put people into permanent housing. Mr. Hernandez provided commissioners with details about the Pleasanton Homeless Outreach Team that consists of city staff and members of both the Pleasanton Police Department and CityServe. He noted that during the past year a total nineteen, formerly homeless people in Pleasanton, were placed in permanent housing. Ms. Bietsch-Bahmani and Ms. Fortner noted that it can take three to three and half years to permanently house someone who has been homeless. They discussed the issues of finding affordable housing for these individuals, dealing with their traumas, and putting them in place with the different service providers. Ms. Fortner noted that there 15,000 people in Alameda County who are on a coordinated entry list with only 300-500 units available at any given time, which means time must be spent collaborating with these individuals until something is available or a different route can be achieved. Commissioner Soby commented on the amount of time it is taking to work with homeless individuals and confirmed that CityServe continues to collaborate with people during this time. Ms. Fortner discussed the obstacles that come up when someone is homeless including mental health and addiction and how these people are often sleeping in their cars, going to local gyms to shower, heading to work, and then returning to sleep in their cars. Commissioner Soby asked about the number of individuals CityServe is working with each year and Ms. Bietsch-Bahmani advised that during the past year a total of seventy-four placements had been in the Tri-Valley, a big part of which was their partnership with Goodness Village. She also provided information about housing and care provided that took place in a local hotel that helped keep people stabilized. Chairperson Galvin questioned if CityServe participated in the meetings offered by James Paxson at Housing Commission March 17,2022 Page 4 of 10