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services. All proposals must be submitted to the City Clerk's Office by a predetermined time and date. A sample RFP is located on the Pleasanton Progress Intranet. 3.17. Request for Qualifications (RFQ): Used to procure professional services that have broad specifications subject to multiple approaches, many potential types of consultants or service providers that may be interested, and/or specifications that may be refined during the service provider review process. Examples of projects that require a RFQ include website design, park design, facility planning, and architectural services. All qualifications must be submitted to the City Clerk's Office by a predetermined time and date. A sample RFQ is located on the Pleasanton Progress intranet. 3.18. Sample Documents: Sample Documents such as service agreements and contract amendments are located on the Pleasanton Progress intranet. 3.19. Sole Source Vendor(or Provider): Under certain circumstances, it is acceptable to specify a brand name for the purchase of goods and to use a Sole Source Vendor or Service Provider.3 Even under these circumstances, competition is encouraged; equivalent products should be evaluated and every effort should be made to identify multiple vendors. Justifications for using a Sole Source Vendor include the following: 3.19.1. Adherence to manufacturer's specifications. 3.19.2. No other available vendors, manufacturers, or service providers. 3.19.3. Equipment manufacturer is the only qualified vendor to repair the equipment. 3.19.4. City staff familiarity with the performance of products in critical and/or safety situations (e.g. specific valves for water and sewer systems). 3.19.5. Provider's familiarity with situation or facility (e.g. multi-year environmental monitoring by same firm to ensure continuity of reports to state agencies). 3.19.6. As part of a maintenance contract tied to leased equipment. 3.19.7. Emergency operations (purchase needed to protect health and/or property from imminent danger, as determined by the City Manager). 3.20. Technology and Software Purchases: Purchases that enhance existing technology including hardware, software, and subscription based software as service purchases, require the approval of the City's Director of Information and Technology. 3 When drafting a Request for Bids(RFB)that will allow for a sole source provision of maintenance or parts, you must also allow for an"approved equal"-a vendor selling comparable and substitutable goods or services -and describe the process and timing for the consideration of a proposed equal. Purchasing Procedures and Manual 7