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3. Medical requirements of the customer. 4. Permanent change to the household size of the residential customer(temporary visitor(s)/guest(s)do not warrant a request for adjustment). E. The director's decision may be appealed in writing to the city manager for reconsideration on the written record. Such appeal shall be submitted within 15 days of the date of the director's decision. The city manager shall review written material submitted by the customer, written information from the director, and shall issue a decision within 30 days of receipt of the complete written materials.The city manager's decision as to the request shall be final. 1. Within ten(10)days after the denial of an adjustment appeal is deemed final,the customer shall pay any disputed penalty imposed by the city. (Ord. 2148 § 1,2016; Ord. 2118 § 1,2015; Ord. 2104 § 1,2014; Ord. 2092 § 1,2014) 9.30.130 Notification to customers. After the city council adopts a water shortage contingency plan stage, customers will be notified by the city's website,publication in the newspaper, local electronic media, and/or by mail. The failure of any customer to receive actual notice shall not invalidate any action taken by the city council as to a particular customer nor reduce the amount of the penalties provided herein. (Ord.2148 § I, 2016;Ord. 2118 § 1, 2015; Ord. 2104 § 1, 2014;Ord. 2092 § 1, 2014) 9.30.140 Calculation of allowable water use for new customers. Where the current customer has no billing history,or only a partial billing history,the director shall determine the customer's allocation, based upon the allocation for similar customers.(Ord. 2148 § 1, 2016; Ord. 2118 § I, 2015;Ord.2104 § 1,2014; Ord. 2092 § 1,2014) 9.30.150 Severability` If any provision of this chapter is held to be unconstitutional, it is the intent of the city council that such portion of such chapter be severable from the remainder and that the remainder be given full force and effect. (Ord. 2148 § 1,2016; Ord.2118 § 1, 2015; Ord. 2104 § I,2014;Ord.2092 § 1,2014)