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FM3 RESEARCH 320-950 WT PAGE 5 NEXT I WOULD LIKE TO ASK YOU A FEW QUESTIONS ABOUT CITY GOVERNMENT. 5. Now I am going to ask you about some specific services that the City of Pleasanton provides. After you hear each one, please tell me whether you think the City is doing an excellent, good, fair, or poor job in providing that service. If you have no opinion or don't know about a particular function of government that I mention to you, you can tell me that too. Here is the first one ... EXC/ FAIR/ EXC GOOD FAIR POOR (DK/NA) GOOD POOR (ALWAYS ASK a. or b. FIRST then c. DO NOT ROTATE) (SPLIT SAMPLE A ONLY) [ ]a. Providing services in general September 2021 24% 53% 13% 1% 10% 77% 14% June 2017 39% 46% 11% 0% 4% 85% 11% June 2015 31% 53% 7% 1% 8% 84% 8% November 2013 27% 61% 8% 0% 4% 88% 8% March 2007 28% 65% 4% 0% 3% 93% 4% (SPLIT SAMPLE B ONLY) [ ]b. Providing an adequate level of City services September 2021 24% 54% 11% 3% 9% 78% 13% June 2017 35% 44% 10% 1% 10% 79% 11% June 2015 34% 52% 7% 1% 7% 85% 8% November 2013 43% 45% 7% 0% 4% 88% 7% [ ]c. Responding to the coronavirus pandemic 27% 47% 14% 6% 6% 73% 20% (RESUME ASKING ALL RESPONDENTS) [ ]d. Managing the City's budget and finances September 2021 13% 33% 14% 5% 35% 46% 19% June 2017 14% 33% 12% 6% 35% 47% 18% June 2015 17% 36% 13% 3% 31% 53% 16% November 2013 17% 37% 13% 2% 31% 54% 15% March 2007 17% 46% 11% 2% 24% 63% 13% [ ]e. Planning for the City's future infrastructure needs, in terms of designing future roads, water and sewer systems, bridges, and traffic controls September 2021 10% 33% 26% ---- 12% 19% 42% 39% June 2017 13% 37% 25% ---- 13% 11% 50% 38% June 2015 12% 40% 25% ---- 12% 12% 51% 37% November 2013 14% 42% 20% 7% 17% 57% 27%